ホテルからの返信: Thank you for your comments. We apologized for any inconvenience caused to you. We would share this issue to the team to improve our service. From your instructive comment is very helpful to us. Thank you again for making us aware of these issues and we will active to make it the best.Thank you for your kind understanding. And your forgiveness is truly appreciated in our team
ホテルからの返信: Thank you for taking a moment to write with us a review here on TripAdvisor.It's been our great pleasure having you here and we are glad to read your positive comment. Your compliments will be forwarded to the whole Team. Thank you and we look forward to welcome you here again in the future.