コートヤード バイ マリオット ジャクソン エアポート / パール(Courtyard Jackson Airport/Pearl)

Hotel is under renovations- we knew this. However, we were there for 4 nights and our room wasn’t serviced once. I was able to ask maid for extra towels, but sheets never changed and trash never emptied. By the time we got back to hotel each evening to find our room hadn’t been serviced, we were ready for bed.we ended up having to leave extra trash outside our door because it was overflowing in our room. Expected more from a Marriot property.

Our room had not been refreshed with towels, hand towels, etc or beds made. I called down after the 3rd day. I was told rooms were only checked/cleaned, garbage emptied, towels refreshed, beds made every 4 days. I would have to come down if I needed towels because he was on the phone. I walked right on down. He was on his cell phone talking and continued to talk while walking around getting towels and other items I needed. Beds were not made the next day. (The 4th day) but they did empty trash and bring in towels and coffee. Our room also had a really unpleasant smell.

When we are in town, this is preferred hotel to stay. The staff are professional and courteous. Rooms were clean and the area is decent.

The motel itself was great. The attitude at the front desk needed help. She did not want to do anything more needed. Card key did not work and I had to go to front desk three times and she finally admitted that sometimes the cards wear out. When she finally gave me a new one, it worked. But I have a bad leg and had to walk the length of the motel 3x to and fro.

This is a great place to stay in Jackson. It’s nice, smells wonderful, friendly staff. Best hotel floor the money.

Front desk clerk was rude, walls are thin and could hear everything next door guests were doing, maids had materials in the walkway and could barely get by.

This property was quiet. It was very clean. The staff was amazing. They offer food and drinks at extravagant prices. And, although there were posted times to order food and drinks, there was no consistency. Looks recently remodeled with the exception of the carpet. The carpet is very worn out, old and dirty. That was the only major problem I had with this property.

Front desk clerk was super friendly and helpful with check in process. Room was very nice and clean.

The bathroom needs attention. The paper is starting to peel from the wall and there appears to be a trace of mold in the bathroom. Two of the light fixtures did not work and when I asked the front desk about it, he said he would notify maintenance the next day. Did not offer to give me replacement bulbs or move me to another room. The lady working at the bar was very nice and the lady who checked me in was as well.