I like it because it is easy access off of Hwy 35 going into Pearland and the building and parking are tucked back into and well away from road noises. I feel safer when staying in Pearland as compared to other parts of the near Houston areas. The rooms are comfortable and normally noise free. I've had one visit in the last year where I had a stomper upstairs above me (ugh!!). The beds and pillows are wonderful!
I stayed here over the weekend to visit my daughter who lives nearby. The check in was fine but then things quickly went down hill from there. Many of the lights in the room didn’t work and neither did the TV. I can deal with limited lighting but I had to have TV so I called down to the front desk. The same attendant who checked me in, Adina, rudely answered the phone in an irritated manner and hung up on me before I could fully explain my concerns. Maintenance was sent up to my room and the guy was incredibly nice and helpful but he couldn’t fix my TV. So they had to move me to another room. Adina’s horrible attitude impacted my trip for absolutely no reason at all. Guests should be able to call the front desk without worrying if they will annoy the staff. Especially for the more than $335 I paid for two nights. I didn’t feel very welcome because of her.
This hotel is showing some wear and tear, but over all its very good. Customer service was excellent. Just a few touch ups and repairs would help. Window has Crack and a/c didn't get as cold as I like it, but it was comfortable. Didn't get up early enough for the breakfast. Also house keeping waited until after 11 am to start and they usually started on those rooms that were checking out. This was very much appreciated since we stayed from June 30 to July 4.
私たちはホリデイインが好きで、この場所は必要な場所なので、一週間返金できないスイートを予約しました。ジムのある場所が欲しかった。洪水のために注文が切れました。A/Cは効果的ですが、耳栓が必要になるほどうるさいです。シャワーヘッドには、センターなしのリム、またはセンターブラッシングにリムがないものがあります。WiFiは私たちの部屋で非常に汚れています。鍵のロックを動作させるために必要な正確なタイミングは奇妙です(挿入、削除、赤色の光が出るのを待って、それから約1/10th秒、そしてそれは他の何かを動作させ、そしてそれをもう一度試してみてください)。And there’s a giant security/publicity light that’s pointing at our room. It’s really bright, so there’s no way we can leave the curtains open to just look out. I rarely leave bad reviews; I’m pretty easy to please.そしてベッドも快適で、部屋もきれいで、朝食も問題ありません。でも、他は全て、かなりレギュラーなイライラに合っています。私がそれを予約しなかったならば、率直に言って、私たちはおそらくただチェックアウトして、仕事のジムで近い場所を見つけます。