Insects in the room. Humid with terrible temperature control. Place is very very run down and in need of investment. TV and phone didn’t work properly. Room was loud despite asking for a quiet room with banging in service areas until midnight. Poor pillows. Carpet has seen better days. No service at bar in evening and very few staff around.
自動翻訳
Matthew
2023年8月27日
The leisure facilities are outdated, not very clean and overall more like what you’d get in an old council run leisure centre. Very strange to see in such an amazing hotel.
The room was lovely
But at dinner we found a large insect in the food (which in fairness when they saw they didn’t charge us for that meal)
Expected better