ザ フローレンス ヒルズ リゾート & ウェルネス(The Florence Hills Resort & Wellness)

Visited Tuscany for a wedding. We placed our toddler and babysitter in Florence Hills Resort & Wellness, before joining them for the final night. We booked the Deluxe Apar**ent with five beds. Our two-storey apar**ent was modern, clean and very functional. The two large bedrooms (with double beds) both had air condition, and yet another was found in the living room. There was a kitchenette with a mini fridge, a microwave and a dining table inside, as well as a spacious balcony. Standards were generally high. This would seem an ideal place for a large family, two smaller ones travelling together, or a group of friends. The pool area was the natural place to hang out during the day. This was clean and tidy, with a kiddy pool as well as a deeper one. For our stay there were plenty of sunbeds and generally a chill a**osphere. Close by there was also a small playground. Pelago, the village, is peaceful, cozy and very Italian. There is a tiny supermarket, a bistro, a few other shops and a bus stop - not much more. But the food is great, you find the groceries you need and people are friendly. Although, if you drive anything bigger than a Fiat 500 parking is tight. I recommend leaving your rental at the hotel and walking the 300 meters to get there. All in all, Florence Hills Resort & Wellness is a nice place to stay, in a region well worth a visit. The crew are friendly, the beds comfy and the general impression all over good. I can recommend going here.

Our stay at Florence Hills and Resort was great! Service was amazing, all staff was very attentive. Nice pool size and outdoor lounging and seating area to relax after walking around Florence. The suite was comfortable and very clean. We had dinner at the restaurant and enjoyed a great meal. We had the ham and cheese board, the risotto with pears and almonds, and the Fiorentina aka a huge T-bone steak. Can’t forget to mention the astonishing views of the mountains, so calming!

The property is really nice in terms of design with lots of potential but unfortunately it’s really poorly run. The staff was helpful and kind but there were only 3 people working on the entire place, no receptionist, no concierge, no customer service. I would never stay here again.

I have been there for 20 minutes only. It was terrible. We booked a superior apar**ent for 2 (me and my old aunt) to have 2 separate rooms. Once arrived after 200 km drive they brought us to a single bedroom apar**ent with a double bed to share. They said that had a technical problem and they did not even call us!! We've been offered a discount and the right apar**ent the next day but that is a nonsense to make my aunt which is old and medical issues to share the same bed. Externally the structure is OK with a swimming pool. But I can say the are very unprofessional. The SPA was closed because of covid and it was not reported in the booking. 4 stars? Please... Never again. Never happened in my life and I am an experienced traveller.

(Photos only)

Das Hotel ist baulich in einem schlechten Zustand und teilweise sehr ungepflegt. Wir wohnten in einem Apar**ent, billigste Möblierung, im kleinen Garten schrottreife Liegen, die Dusche - Silikon voller Schimmel, Kühlschrank Türe schloss nicht richtig und das Gefrierfach war völlig vereist. Das Servicepersonal, vor allem die Dame vom Frühstück waren sehr freundlich und hilfsbereit.

Ho trovato questo resort molto rilassante tra le colline Toscane a pochi km dalla bellissima e caotica Firenze . Camere ampie e dotate di una piccola cucina . Ottima la colazione continentale in una sala che si affaccia sulla piscina . Personale accogliente e disponibile . Parcheggio e Wi-Fi eccellenti

Conforme alle foto viste sul sito,pulito personale gentile e cordiale, posto tranquillo panorama fantastico. Facile da raggiungere