ネープルズ グランド ビーチ リゾート(Naples Grande Beach Resort)

ホテルはとても素敵で、家族連れに最適なプールでした。

Front desk and staff were very pleasant and helpful! Veronica and Emily helped me check in really late at night and provided me very detailed information about hotel’s restaurants and amenities! Hot tub was on and hot late at night, it was so very relaxing! At the restaurant Andrea, Adam and the beautiful gelato server lady made our evening tasteful, pleasant and delightful! On the last day Nikki helped us checkout, fast and easy ! Stayed a little longer after check out because the hotel is just stunning, really enjoyed our time there! The room was beautiful and spacious too, the beach walk is a bit dark but a flashlight can easily fix that !

Excellent

Todo muy bueno lo unico k no me gusto fue el desayuno muy caro $ 28 x persona y en la internet decia 14.99 por lo demas volvere todos muy atentos muy buen servicio 5 estrellas

This was probably our 6th stay at the Naples Grand. Obviously we like the place. The people working at the hotel are, across the board, friendly, intelligent and helpful. We stayed at the Ritz Carlton a number of years ago which is obviously elegant, but for the money, I'll take the Naples Grand... as we have for the last 4 years or so.

Did not live up to expectations at all, too bad. If this hotel had cost half the price it would have gotten 4 stars. But when you set the price so high, people expect the bar to be set high. We had 4 nights and the room is generally run down, AC does not work.. everything is old, the fridge heats like an oven. We had 2 adults with breakfast included, we had to tell this every morning, impressive you don't have better control of what room which is included. In addition to this we had to pay full price (14 dollars per child) they consistently leave 2 receipts which makes no sense when one is sky high. Overall really professional and friendly staff. Tried their in-room dining, it works perfectly and with great food and reasonable prices, it should even have 4 stars.

We had such a nice time at this resort! Everyone was very nice and the place was very convenient and the beach was right there so it was perfect! Great pool area too, wonderful amenities.

Was put up at Grand Naples due to our original hotel overbooking. So happy with outcome. Beautiful resort.

Unfortunate they did not recognize my status. Had to explain few times what it means and perks I expected to receive.