ベストウェスタン ペンブローク イン & カンファレンス センター(Best Western Pembroke Inn Conference Centre)

I usually stay in Pembroke but I was glad they were full, I absolutely loved this place, the room was clean and very comfortable. I will definitely return.

Was not informed the pool and hottub was out of service. We would have booked elsewhere /acriss the road at holiday inn

Quick check in, clean rooms and public areas, great pool, gym, and restaurant. The included breakfast was fantastic. Other than during check in our party found the staff to be unfriendly and as though the guests were annoying them.

When we arrived we has asked if we would be able to switch to a room that had a tub. They said yes but we couldn’t check in for a few hours. When we came back to check in a different person was working and would not accommodate the change her coworker had given. They also weren’t familiar with their own parking lot (we were towing a trailer.) They told us to park around back and it would be closer to the room. We had to to an 18 point turn to get back out as you CANNOT fit a trailer back there. (They knew we were towing). The restaurant was nice inside and the room was clean and comfy bed. However we won’t be staying here again.

There was black mold in the shower grout everywhere. The bathroom is very small. The property was underwhelming. The breakfast was not free only $8.00 off. Potatoes were raw. Bed was clean. Bar soap was very drying to the skin. The shower head was terrible, it sprayed everywhere and got the entire bathroom soaked. Felt cluster phobic in the bathroom. The pool area seemed nice the hot tub was dirty on the bottom. Did not have enough towels. The toiletries were okay the shower cap and bath mitt were a nice surprise. Overall it was not an awful experience but it sure was not above and beyond.

Fridge was not clean. Also, hair dry has a lo fo dust and hairs on it. And really sticky handle. I guess never clean it up

Staff is very friendly and helpful but the restaurant in the hotel is terrible. Eating at the gas station across the street taste better.

The hot tub wasn't working and the pool although clean was in need of some repairs/ upgrades to the lining,there were rust stains around the edges especially in the shallow end.

Very nice and clean place. The onsite restaurant is great too. All the staff were very nice. Spacious rooms.