On atrival, I had to stand at reception for 10-15 minutes waiting to get chevked in. Because the gentleman was on the phone. After ending his conversation, he did not apologize for the long wait.
I had a lot of issues with accessing my room. On multiple times I had to fo to the front desk to reactivate my keys.
I had a family emergency on the second day and had to leave early. The same gentleman charged me for leaving early.
自動翻訳