Stayed this weekend and there was a bullet casing on the floor of our room! We notice it in the morning and immediately told the front desk. We went in person and told them discreetly so as not to upset anyone else in the lobby. Manager said sorry and they would send someone to retrieve it from the floor. Are they cleaning these rooms?!? Plus, it was a bullet casing not like a hair tie left behind... seriously, a bullet casing, glowing gold, right outside the bathroom on the carpet. How do you miss this? Front desk did nothing either not a percentage off, not a free breakfast, nothing! The manager literally said sorry and that was it. How clean can this place be if they missed a bullet casing on the floor? Also, once a guest finds something like that, to do nothing to make up for it ?!? Terrible. Won't be back.
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