A stay at Empire House Phnom Penh places you in the heart of Phnom Penh, within a 5-minute drive of Royal Palace and Central Market. This hotel is 1.3 mi (2.2 km) from Tuol Tom Pong Market and 1.4 mi (2.2 km) from National Museum of Cambodia.
This hotel offers designated smoking areas.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. Motorcycle parking is available onsite.
Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
2022年に開業したBrand New Studio Infinity Pool Down to $25/N - M Residenceは、プノンペンで宿泊予定のお客様に非常にお勧めです。当施設からPP鉄道駅までわずか4km、プノンペン国際空港まで12kmと、交通が非常に便利です。付近のエリアには、トゥールスレン虐殺博物館や王宮、独立記念塔などの多くの観光名所があり、充実した時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。プノンペンの当施設のお客様は、駐車場をご利用いただけます。
ゲゲスト2023.07.15
An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.
This hotel offers the best location in the center of the city. Located on the corner of the street. The top floor room that I stayed in was spacious and had a nice view. Every amenities are useful. There are many shops and restaurants nearby that made easy for access.