ハンプトン イン フェニックス ビルトモア(Hampton Inn Phoenix-Biltmore)

The stay was great. We had a little issue with the toilet but it was resolved in less than 15 minutes.

Limited housekeeping visits, and yet the moisturizer was empty. There are no towel bars to hang up a towel, yet you are expected to use them several days in a row.

Property charges Extra for parking. Some rooms at end of hotel had a significant amount of traffic noise. Otherwise the property was very clean, modern, and up-to-date. Breakfast was very good.

Had a nice stay with comfortable beds, clean rooms, free cookies and a decent breakfast. My only suggestion would be to ask for an inside room. We were in a room facing a busy street and could hear the traffic at night.

Decent property, close to shopping and dining experiences. Was very pleased with this location.

My room was only cleaned every 3 days for my extended stay; the elevators are horrendous and half the time took me to a different floor and different direction; have of the elevators blocked off for construction; had to take an out of the way path to even try to find the gym with zero signage to guide you; rarely anyone at the front desk to answer questions; I wouldn’t stay here again .

Very nice, was told we could order food until 10pm and called at 930pm for coffee and dessert but no one would answer, I tried calling twice and still no answer.

Room was very clean and comfortable. Hotel is in midst of being renovated so part of it were under construction but had no impact to our stay.

Definitely disappointed. We booked this stay quite a few months in advance and when we arrived the pool and jacuzzi were under construction due to a flood in the building. Had I known I would have canceled and stayed somewhere else. Phoenix is hot and a pool is a must. There is a $10 parking fee that I didn’t know about until arrival, which may be my fault for not reading the fine print but it would have been nice if they offered to at least waive that fee since the pool and jacuzzi were unavailable. The breakfast honestly was not good at all. I won’t stay again.