Sleep Inn Phoenix Sky Harbor Airport

I stayed at this hotel in May 2023. It was a decent place. Not that far away from the airport and the early morning breakfast was ideal for a passenger who just flew into the city at night with a packed schedule in the next morning.

The desk clerk on my early arrival was helpful, getting me a room within 30 min or so. That's about the best I can say besides it's fairly close to the airport and cheaper than most nearby, which may be the issue. The final flight path is about 1/4 mile away and between that and rooms on the highway side, there's noise. And: The room wasn't serviced during my 2 night stay. Attempting breakfast at 8 am found nothing much there. Rusty shower door, damaged shower valve, stained toilet walls and stained carpet. Posters for a dinner special of a frozen Hungry Man entree w/soda, chips & ice cream cone for $12 in the elevator. However, the AC worked well. There are many hotels near the airport, try another.

It took 4th try to get someone on the phone to request for shuttle service from PHX airport. The room we stayed was clean, but the toilet got clogged and when we asked for help, the person at the counter just handed plunger over to us. We were there as a vacationer, not to work. Thank goodness we were only there overnight. Even if it means to pay extra, choose elsewhere with higher ratings, reputable places to stay.

This has to be the most disgusting hotel I have stayed at, Ever!!! The 1st room when we checked in the shower door feel off when we were just checking in & settling in, my husband immediately went to the front desk, no apologies just handed a new key. Second room we went into, was just as dilapidated, and falling apart. Thank goodness we were only there for 12 hours before we fly out. My recommendation do not book here HORRIBLE! So much needs to be done to this place, should be condemned . Sorry I even had to give it a one UGH!!

I will give a negative rating if I could. Disgusting, dirty, terrible! Carpets were dirty. There is mold in the bathrooms! The toilet was leaking and making noise the whole night. When I ask the front desk to fix it, they dismissed it and did nothing. The breakfast was disgusting and the breakfast room was dirty. I was put there by American airlines, who definitely does not care about their customers. This place should be closed by the Phoenix health depar**ent. I hope I don't get sick because of mold exposure.

This is a basic but surprisingly decent hotel close to the airport. Room was fine, clean, comfortable bed, TV with a lot of English and Spanish channels through DirecTV. Did not use the airport shuttle so I can’t speak to that.the pool area is quite nice, quiet, lots of palm trees and a warm hot tub. Laundry was east to use and reasonable. Less than $3 to do a load of laundry. Location right off of university means you’re close to ASU and the airport, but if you don’t have a car, you will need to Door Dash food. There’s no where walking distance to eat at. Aldo the “hot breakfast” they advertise is BS.. it’s cereal, bagels, oranges, yogurt. Like you’d get at the super 8. When I asked they said “hot” means that they have a waffle marker. Wow. Their web site shows scrambled eggs and sausage etc. I can assure you that the only eggs you will see there are hard boiled ones. Staff thought is nice enough and try to help when they can. Internet is lousy. It just doesn’t stay consistent. That’s a downer. Overall though I would stay again because of the price and because the grounds are well kept

Do Yourself a favor and ***DO NOT*** stay in this hotel! They rip people off! It is clearly family owned facility that does not care about hospitality and regulations or repeat customers! We had a 10h layover in PNX so we looked for a nearby & inexpensive place to spend the night with an airport shuttle. There were no shuttles available after midnight. We had to pay $23 Uber one way. We booked the hotel at 12:33am and upon arrival the front desk person refused to check us in, unless we pay $47 "early check-in " fee. They stated that their check-in time is 3pm. Our flight was leaving at 9am. They can rent the same room multiple times in a day and they are very aware of that, nevertheless trying to make extra money with "early check in fees"! The room was in extremely poor condition, very dirty carpet, leaky shower, smelly pillows. Horrible breakfast with overcrowded kitchen space. No place nearby to buy basic supplies or water. We wish we spent the extra $85 and stayed at the Hilton across the street.

WARNING TO SENIOR CITIZENS---BE AWARE of booking hotels with any CHOICE HOTEL PROPERTIES------ We are a retired couple on a fixed income who booked a room at SLEEP INN Phoenix Sky Harbor. Our flight from MSP was so delayed we couldn't use the room. We cancelled as soon as we were able so they could resell it. Because it was not 24 hours in advance they denied a refund!!! It seems so unfair---none of this was our fault! BEWARE OF CHOICE HOTELS AND THEIR CANCELLATION POLICIES!