It was nice for the most part. Desk clerk at Check In was not an inviting atmosphere. She wasn’t entirely rude but could have been friendly especially working a job like that to have more business. She wasn’t informative of our room. She just pointed to the building. Bath tub would not drain.
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Verified traveler
2024年2月26日
The staff was was very friendly. The room was very spacious and renovation that was done was very modern.Was walking distance of everything.We will definitely revisit here again
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Pedrito
2024年2月22日
Great quiet location but close to the center. The rooms are spacious and updated. I just wish they provided clothes hangers.
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carla
2024年2月20日
We enjoyed staying in downtown Gatlinburg and walking to the vendors. The hotel was centrally located, which was a plus.
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Mary
2024年2月19日
Overall clean and beautiful. Staff was pleasant and accommodating. Convenient to the Village and downtown Gatlinburg. Appears newly renovated but mattresses was super hard and uncomfortable 😔.
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Jazmin
2024年2月19日
It is in a convenient location, the staff was friendly but the facility needs to updated. The bathroom had a strong humid smell. The whole room smelled bad
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GI
2024年2月15日
Location was great. Someone had left an item in the shower that had been missed by housekeeping but other than that it was clean. Room could have done with an extra blanket or duvet as it was a bit cold. Overall excellent value for money. Would stay again.
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Angela
2024年2月14日
Great location. We were able to walk everywhere and right by the main tourist / activities.. free parking. The hotel was clean , the balcony was a surprise. Very worth the price and I’d book again. Super convenient!