ヒルトン ガーデン イン ピッツバーグ ダウンタウン(Hilton Garden Inn Pittsburgh Downtown)

多くの設備が壊れていて、推奨されておらず、一部の照明が点灯しなかったのですが、ウェイターを見つけるのが面倒だったので、2泊で間に合わせました。チェックアウトの際、フロントデスクに来るのが待ちきれず、何をしているのかわからず、誰かが来るまで30分以上待っていました。

Terrible check in. Rude and inconsiderate. Downtown Pittsburgh has declined in an unbelievable way.

Clean and comfortable hotel. Centrally located downtown close to everything. My only complaint with be the music playing outside late into the evening and then started back up at 7:30am. I assume the hotel was playing it but I can't say for sure.

We booked a room to sleep 5 people for a concert and when we arrived they gave us a room with one king bed. I called the front desk immediately and they told me that they had oversold the hotel for the weekend and they had to move people around and we were one of them. I was offered nothing for this and had no place for over half of our group to sleep. I was only offered an air mattress that deflated as soon as it was blown up. They would not even set it up or move furniture to help with this. The front desk was rude and told me she did not care that I had this issue and she had to do what she needed to do for her job. I asked to speak with a manager and he was not in for 2 days...I requested a call and I am still waiting. Awful and rude people for $500 a night.

The guy who was there when I checked in was too pre occupied on his phone. And was slightly rude. Everyone else was great and the hotel was clean and nice

The room is clean and nice. It is convenient location! Recommend this hotel and will stay next time.

It was clean and the bed was comfy. But the towels were scratchy and so was the toilet paper