レジデンシー タワーズ - ポンディシェリー

誕生日のお祝いに来ましたが、楽しい時間を過ごしました。みんなが笑顔で迎えてくれます。ケーキもいただきました。 良い点: -サービスが超高速で、贅沢な気分です。 -屋内プールは素晴らしく、とても清潔でした。 -夕方にはジムにトレーナーがいたと思います。 -朝食はベジタリアンとノンベジタリアンの両方があり、種類が豊富でした。イングリッシュブレックファーストも種類が豊富でした。 -街の中心部にありながらとても静か -ベッドは大きく、部屋はまあまあ広い -ハイテクなiPad -エスプレッソを作る必要がありましたが、手伝ってくれました。 -Wi-Fiが良好 -係員付き駐車場 悪い点: 夜遅くに部屋の清掃を頼んだのですが、やってくれませんでした。 iPadの他のエンターテイメントアプリのテレビコントロールは使いにくいです。(通常のテレビコントロールも追加で提供できます)

設備の整った良いホテル。立地は良い。道路に近い正面の 3 部屋だけ車の騒音が大きい。正面の 3～4 部屋は避けた方が良い。 歓迎は素晴らしかった。受付スタッフは優秀。朝食エリアのスタッフのサービスは平均的。時々サービスに積極的でない。私の理解と観察によると、監督するマネージャーはいなかった。

big room, ample space with 2 double bed. breakfast great and a new hotel in pondicherry which I will come back to stay.

I had a pleasant stay at the Residency. Due to the weather the room was a little musky when i arrived but it was fine after leaving the air conditioning running for a while. The breakfast spread was good and the service was excellent.

Very comfortable and strategic place for shopping, very clean and friendly staffs

It’s a beautiful, new Hotel with lovely, comfortable rooms, however the location is nothing like the pictures - it’s right in the middle of a crowded street, far away from the Beach & White Town. We had a few issues with the staff incompetence at the Reception & Bar. Breakfast had a lovely spread of food yet they got the most basic thing wrong - Chai. The masala chai was terrible. The rooftop restaurant is serving excellent food yet they’re selling basic ‘tax free’ Sula Wine for 4000rs each! During checkout, the ladies at reception literally forced me, twice, to give the Hotel an excellent review! Only 3 staff members stood out for their service - Raja, Divya, and the Housekeeping Manager. They tried their best to make up for the lack of service on behalf of their colleagues. Apart from these 3, all other staff need to learn the basics of customer service. It’s a shame as the Hotel has so much potential but is let down by the staff. I would not recommend or return back to this Hotel.

Location of hotel is very good. Service staff are so slow and not very polite.

The bathroom is very bad toilet smell, all come out , called many times complaining, no reaction , spent 12000INR getting one room , so bad

Hotel con servizi da 5 stelle anche per gli standard occidentali. La pulizia e la manutenzione avrebbero bisogno di un’attenzione maggiore.