Probably my worst hotel experience ever taking into consideration I travel for at least 4 months out of the year. The Boardwalk had so much potential when it opened and I attended a tourism expo at the hotel amd everything was top notch. Now it is run with virtually no services being offered in the restaurant and staff seem to think they on vacation. Rooms are rundown and seem old in need of freshening up. Food is below calibre some of the worst food I have eaten in my life.
We had an absolutely great Cape Trip with no terrible rooms, all 5star in their own way. But No. 5 and Swartberg Manor were our two best. No. 5 was an awesome! value. It was easily our best room physically in are whole trip. Spacious!, clean, quiet and peaceful. We were put up in the 3 room annex across the street, room number 10, it was huge and well appointment. Crossing the street for breakfast was no big deal, in return we had a house with only 3 quests, total peace and quiet and pool virtually to ourselves. The food was outstanding for dinner, and the breakfast superb! They made hot breakfast 20 min early for us (06:40) to facilitate our daytrip/safari at Addo Elephant. Unbelievable service. Art work is a great touch making this a unique place. Great service all around, but Nick the desk manager who we interacted with the most was superb. Attached some pics of the Annex.
GGenieBWow I must say we were warmly greeted at the door and treated so very kindly. Nomi who was absolutely cheerful and kind to us. She was definitely one of the best parts of our stay. Walking into the beautiful garden filled with the aroma of different scents of roses. The room was so immaculate and the location is perfect. Thanks for allowing us to have such a wonderful stay.
Really nice guest house with lovely gardens and swimming pool (if you have the time, set in a nice area). Room was large and the bed was very comfortable, nice sheets and pillows. Quite a lot of storage although only here for one night, fridge with complimentary bottles of water, tea and coffee. Breakfast was good. The hosts were very friendly and helpful. Private parking within the grounds. Really good pizza/pasta restaurant with a bar vibe literally about a couple of minutes walk away but suggest you drive there and park outside in the secure parking with the guy looking after your car (drive back through small streets so if you have had a small drink you should be ok). Would highly recommend if passing through.
Excellent experience nothing to add all was good. Value for money,friendly staff very helpfull,rooms was very spaces and clean, location of guesthouse made me feel very save,love the indoor swimming pool
First of all, when you walk into this hotel, it's absolutely breathtaking. Service - You are greeted with a friendly and professional receptionist. I am happy with the service that we received... BUT the after hour receptionist is completely rude and never at the desk. I'm hoping that management will make a replacement. I've had my fair share of visiting hotels and there should always be someone at the front desk. This person should have a good and professional attitude. Instead the man who I called to the front desk was clearly tired and irritable. Rooms - Elevator, television, wifi, a large bathroom, excellent water pressure, soap etc is provided, extremely clean, comfortable bed, large vanity and a massive air conditioner. The rooms are smaller than what we are used to but it's cozy. Load shedding - So unfortunately the air conditioner switches off during load shedding. During this time we were suffering from the unbearable heat. I'm hoping the hotel will upgrade to larger generators. View - Quite a small window, you cannot see the view from your bed which is dissapointing considering we paid extra for an ocean view. Price - R 1450 for a beach view bedroom My opinion... Is it worth it? That would depend on your budget. I usually stay at the Courtyard Hotel which has a balcony, gym, impeccable 24hr service and massive rooms. They charge R1990 per night. If that's what you can afford then I reccomend Courtyard hotel. Town lodge is excellent for a budget price.
The staff is very helpful, very professional, exceptional excellent service. Front Office staff (Phathisa & Mihlali) gave brilliant service with a smile, best experience I ever got in any Hotel. Thank U soon much Ladies. Vali very helpful, helped me tune in T.V for rugby, also brought me (Room Service) delicious healthy food. Thanks Vali. Staff service (out of this world) Will be back soon with my Family I'm from Cape Town and your service here is better than any hotel I have been to. Happy Customer 😊
Fine hotel with great sea view. Dinner was good and service fine. Room was ok but might be a bit hard to get up stairs for some. Maybe there was a lift but did not find it. Pool was nice but obviously too cold in July. Conference room was ok and all in all a good stay
ゲゲストThe apartment complex was perfectly located with a secured beach access and was the only one located so close to the beach in the area. The apartment itself was lovely but could do with a freshen up with paint and paying closer attention to the little things that need to be repaired or replaced such as broken blinds. Overall it was a lovely space with hot water and high speed wifi