シロ イン ローズ ガーデン - オレゴン(Shilo Inn Portland Rose Garden - Convention Center)

we were there two nights and did not get any room service, so had to use dirty towels. Towels were horrible - thin as gauze and scratchy as sand paper. Surfaces of furniture were very worn with paint and/or stained areas bare.

The first room we had smelled of mold. Upon investigation we found a light fixture that had water dripping around the globe. The water had been dripping for some time since we could see mold growing on the glass globe. From the globe water was falling unto the carpet as well. The air conditioning was filthy filled the a lint like substance. We were able to switch rooms without issue thankfully. The entire hotel seems old and rundown. Carpet in the hallways was bunched up in a lot of places. For about 40 or so dollars more we could have stayed across the street at a much nicer hotel. Other Shilo Inn's that I have stayed at were light years better than this one.

This place was HORRIBLE! Horrible service, horrible neighborhood, horrible rooms with broken shower faucet, toilet was awful - unable to get ahold of anyone when it didn’t work, spots on the comforter - this was the worst experience I’ve ever had in my entire life!

This place is really quite awful. It is not particularly clean and very smelly. It needs a complete makeover.

Good hotel in a good area, downtown is a quick Uber. Good value for the price. They do charge $8 per car for parking in the lot.

Our room door didn't lock and the overall state of the hotel was quite gross. Not in a way that the staff could make cleaner themselves; the hotel is very run down and needs renovations to make cleaner/safe. We were also there in what was described as a freak ice storm, but there was no salt/sand anywhere to make the parking lot or entrances safe to walk on and they were pure sheets of ice. To be honest, it made me understand why people in the US sue people/businesses so often. Would absolutely not recommend or stay again.

It was during the ice snow storm and they did not take any measures to ensure their patrons could get to the lobby and out to th parking lot safely. There was inches of ice that had not been salted graveled shoveled NOTHING! The front desk just stared at me as i struggled to slide into the lobby. On my way out i literally had to sit on my but and scoot to my car to ensure i wouldnt fall and break an ankle. It was the most ridiculous unsafe thing i have ever experienced.

I expected the property to have a cleaner appearance and somewhat updated features. The check in staff was friendly and helpful.

Used to love this hotel, but it's gone down hill. The lobby isn't open, and they won't let you in, which means we had to wait for an Uber outside, not only cold but didn't feel safe in Portland waiting outside at night. The original room we were given had a toilet that wouldn't flush, so they transferred us to the room across the hall. That room had a door that wouldn't close, stains on the carpet, and sticky floors. The sink leaked as well, and one of the beds was broken. We were able to get the door closed, but had to really push on it, and it took several tries to open and close each time. I decided to just deal with it as at that point I was late to the event and didn't have time to move rooms again. Floors in hallway were messy and dirty. Furniture in the rooms is scratched, scuffed, and dented. Outside is littered with cigarette butts, and guests and staff were smoking directly in front of the exits and paths, so there was not a way to avoid getting cigarette smoke blown in our face while walking in. We ordered food and since the lobby isn't open, it was left outside but despite staff being in the lobby, we were not notified of a delivery, which although not necessary, would have been nice. Lastly, the hospitality room that was supposed to have a light breakfast was just filled with old furniture and so no breakfast was available. Ice machines did not work, so no ice either. There was a refrigerator and microwave, and both were clean so that was nice.