I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!
Checked in on 18/04/23 for a birthday treat with a friend. Staff were very courteous, nothing too much trouble. Hotel was spotlessly clean, and breakfast was plentiful. My roommate forgot her toothbrush and was given a free toothbrush and toothpaste. Happily printed off our boarding passes for us for our flights home. 10/10
The rooms are clean and relatively spacious. Interesting enough, they give a complimentary bottle of wine to elite members which is something I have not seen before in other Marriotts. The staff are some of the friendliest I’ve seen, each taking their time to ensure you have a comfortable stay. One of the members, Miguel, if I remember his name correctly, gave us a lot of tips on what to explore in Porto. There honestly isn’t too much to elaborate on, I highly recommend this hotel to anyone looking for a stay in Porto. The only slight problem is the elevators don‘t always seem to function properly, but it’s a minimal issue as they take care of it rapidly.
Everything about this hotel Was brilliant We were also lucky to get an upgrade so on top floor beautiful room . Breakfast plentiful with everything you need . We had dinner the 3 nights we stayed as the food was exemplary and the staff just so nice . If ever back in Porto we will be staying here