Today, me and my family had a bad luck walking in and requiring room availability at this hotel. Absolutely uneducated and aggressive women at the reception, which was chilling on the sofa with her friends, informed us that it's not possible even though on the *********** there is available room. I told her that I'm going to book and pay though web-side, but would like to see the room first, reception requiring such an easy request, saying that she is busy and I'm not tired enough, people who need to rest doesn't require normally to check the facilities. Unfortunately embarrassing, humiliating behaviour, unprofessional attitude, I really hope general manager or owner with read this review. Please engage the right people for hospitality business, I'm travelling a lot and first time in my life I had such an experience.
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