I had an amazing stay at residence Spalena. The staff was friendly and attentive, the room was immaculate, and the location was perfect. I highly recommend this hotel for a comfortable and enjoyable experience. The room was clean and beautifully appointed.
自動翻訳
ゲスト
2023年10月2日
We were staying in this hotel for 2 days. The guy forgot to give as breakfast cards, so they did not want to give us breakfasts. After we got our breakfast we asked to clean our room. But no one did it. We came to the reception to ask why they did not clean the room. The girl on the reception said that we had to put a paper sign. No one was telling us that information during check-in.
自動翻訳
ゲスト
2023年10月1日
I do not advise anyone to book this hotel! The rooms are dirty, the maids do not do their job at all, when we went to the front desk, the girl asked the maids to immediately come to our room, but no one came. At breakfast we told the waiter about this, he called the chef, to which he answered us that everyone knows about this problem and negligence, but the manager is not interested in it
自動翻訳
ゲスト
2023年10月1日
stayed in this hotel for 3 days. When we checked in, we discovered that we were not provided with towels. We went down to the reception. Manager Dayana did not understand for a long time what we wanted. She offered us free breakfasts instead of towels. It took us 15 minutes to explain that we just wanted towels, which they didn't provide us.
自動翻訳
ゲスト
2023年9月30日
We encountered a problem with cleaning the rooms. They didn't change our towels. We wanted to discuss this with the manager, but she was never at work. During our entire stay at this hotel, we were never able to meet the manager