アンダーズ・プラハ - ハイアットのコンセプト(Andaz Prague)

Terrible customer support, a gentleman Andrei should not be working at such a nice hotel like this. Worst experience, rudest customer support I have ever encountered in my life.

因為在老城，所以走廊和房間還是比較小的。但是在入入住期間發生了一件令人髮指的事情。 我和太太的房間在凌晨兩點的時候被人狂按門鈴！我們還沒有反應過來就被人破門而入！我們在睡夢中都嚇了一跳！ 想到很多綁架等等一系列恐怖的事情。後來打電話給前台他們衹是輕描淡寫地説了一句，哦我們知道，衹是room service 送錯罷了。第二天還假惺惺的送了一瓶酒，但是完全不能彌補我們的睡眠。 總結就是，避免入住安達仕。作為hyatt的子品牌，可能在裝修和設計上有些大品牌的優勢，但是在服務的温暖度和細節上還是很差！

應該是布拉格老城裡最好的酒店，至少設計感最好。 前台入住有咖啡茶提供，床品不錯有記憶枕提供，酒店的ZEM餐廳很不錯。健身房SpA都體驗了，還不錯，就是健身房小（歐洲酒店通病） 整體在布拉格體驗都不錯，退房時被攜程訂車司機猛催，忘了一個LV小包，後面聯繫酒店，酒店幫忙推薦快遞公司可惜了127歐國際運費，但是酒店處理的靠譜，點贊。

방 사이즈가 조금 작은느낌이지만 조식이 너무 맛있고 미니바도 무료 모든게 좋은곳. 위치도 조용하고 메인들이랑 다 가까워서 편리해요.

酒店位置很方便，非常有設計感，尤其ZIM餐廳非常非常棒！

裝修有格調，早餐不錯，衞生間有些小

Loved this hotel! From start to finish the experience is 5*. The hotel is stunning, so clean and the finishes and details are top level. The bed was really comfy and good quality bedding, Great location, only a short walk to the main square. The breakfast in the hotel was lovely and a good selection, took a while to be seated so we would book next time.

Staying at the Andaz was a perfect way to start our vacation. This was scheduled by the Cruise company that we used, and the hotel was comfortable, clean and perfectly located.

Great family stay at the Andaz, central to everything. Charles bridge, Prague castle, main squares. Loved it!