Terrible experience. On the day of arrival we discovered that our reservation via booking was ignored and the owner rented this place to bigger group (bigger group up to 15pax, while we were only 8) in bad faith, focused onpy on profit. We were not let in nor been able to use the toilet. They told us that its not their fault and we were let down in the afternoon, with no place to go. The Fashion Loft representatives were rude and not helpful. They were trying to push the story that they didn't acknowledged our reservation which is a fraud and not true as we exchanged emails ref. the stay before. Please watch out for this property as you may end up with no beds in the city full of tourists with little alternatives!!
自動翻訳