Non può definirsi un 4 stelle se le pulizie sono a dir poco sc****. Mio figlio non appena entrato in camera trova un pelo sul letto, io che vado a tirare lo scarico e mi cade il coperchio sui piedi, l'interno doccia era pieno di polvere accumulata da mesi e per finire (peccato non aver fatto la foto) il tetto vicino alll'uscita di aerazione del condizionatore era color fuligine. Non parliamo poi del salto agli ostacoli che abbiamo dovuto effettuare la mattina per uscire dalla stanza. No decisamente NON è un 4 stelle.
With a stay at PETIT HOTEL in Prato, you'll be 9.6 mi (15.4 km) from Basilica of Santa Maria Novella and 9.7 mi (15.5 km) from Piazza di Santa Maria Novella. This hotel is 9.9 mi (15.9 km) from Historic Center - Downtown and 10 mi (16 km) from Piazza della Signoria.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Make yourself at home in one of the 11 individually decorated guestrooms, featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and bidets.
ゲゲスト2023.06.30
Attention ⚠️ Attention ⚠️ Attention ⚠️ New hotel that has only been open for a few months on the outskirts of Prato, among popular buildings mostly inhabited by foreigners perhaps with regular residence permits; so much so that arriving on Dominica 25, with our car loaded with samples with which we work, despite having booked on the evening of Saturday 24, we didn't feel like staying there for safety reasons. Unfortunately, the info reported on Booking regarding the possibility of parking did not specify that it was unattended public parking and the girl with whom we booked in turn did not clarify the lack of safe parking on the phone, becoming aware of the risk to whom we would be exposed once to the desk we asked the girl if they could park in front of the entrance door of the small structure and she told us that the next day at 5:00 in the morning the urban garbage would pass, so it was impossible to leave the car there. While we were making the decision with my partner whether to stay or not, the girl on the phone answered that there were free rooms and we could book. At this point, deeming it safer to go to a safer hotel without having created inconvenience of missing reservations from other customers, we parted with the girl with the commitment on her part to speak to the property or the manager today, Monday 26 June and see what was possible to do about the reservation which at that point we understood that it had already been paid, having given us the card details at the request of the desk as a guarantee, instead they issued a pre-order which if for any reason in customer could not go or stay they withdraw the value of one night. For your protection, we advise you to carefully check the conditions that the structure applies to you, because they have no attention or sensitivity to the actual needs of the customer. The classic speculative structure where the customer is something to speculate on even if in difficulty, because they hide behind laws and rules that authorize them to withdraw your money without doing anything. Even if the service from them was not provided and our reservation did not create any damage, being the structure half empty.
Quite, clean and cozy hotel. All staffs are nice and kind. Bathroom condition and room condition is stunning. Only one cons is not good to come here with public transport. If you can rent a car or using taxi, here is nice hotel in florence. I'm sure you love here.
慌しい一日の終わりには、アイヴィヴァイでおくつろぎください。アイヴィヴァイは、Province of Pratoでも指折りの素晴らしい宿泊施設の内の一つです。当施設はプラトポルタ·セラグリオ駅から8km、フィレンツェ・ペレトラ空港から27kmと、便利な立地です。付近のエリアには、Fontanello Bagnoloやパーパ・ジョヴァンニ XXIII庭園、サクロ・クオーレ教区教会などの多くの観光名所があり、充実した時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、Province of Pratoの当施設提供の駐車場をご利用いただけます。Province of Pratoのホテルの中でも、アイヴィヴァイはそのすばらしい設備で高評価をいただいております。
2023.07.09
The Italian summer you are dreaming of! The hotel is located in the heart of Tuscany and you can visit a lot of great smaller and bigger towns within one hour by car. Talking about the hotel itself it offers an awesome combination of modern architecture combined with classic Italian design. The rooms are very big, super clean and modern. Pros: - Awesome design - Perfect service all over the hotel - Great pool area with a lot of space and a nice pool bar - Great breakfast with a well balanced combination of buffet and alla cart - Lovely dining experience with a large selection of wines - Good location in the heart of Tuscany - A lot of Italian guests creating a very local experience Cons: - NONE Arrival: 10/10 At the time of our arrival we were warmly welcomed and parking is free. Also the reception team directly asked about anything the can assist us with making our stay even more beautiful and creating an unique experience. Either you can choose from a lot of activities or ask the lovely service team to create you more unique fully customized experiences. Rooms: 10/10 The room was nicely prepared and has a perfect view. We are having an room on the first level (room 26) and can totally recommend it. Some large rooms also offering a terrace or balcony. Breakfast: 10/10 Perfect breakfast with a large selection of international and local dishes. The buffet serves a well balanced combination of fresh fruits, bread, nuts and varying local cakes. At the table you can offer a large selection of dishes and drinks like freshly made orange juice. Pool: 10/10 Large pool with a lot of space, overall not crowded with a lot of privacy due to the large area. Overall: 10/10 We are currently still staying at the hotel but this is definitely one of the best hotels we have ever visited. It creates a very luxurious local Italian feeling with perfect service. This hotel is definitely something you should not miss while visiting Tuscany! Thanks to the whole hotel team for creating such a unique experience! Lennart
****DO. NOT. STAY. HERE.**** Should have paid attention to the reviews. Mass of party guests arriving by 7pm. Full blown wedding reception by 8pm. Went out for dinner and came back to a night club party by 10pm. Just like other reviews stated, this place is obviously an event hosting location first, masquerading as a hotel second. I waited until half past midnight before asking what time the noise would be over because we were being kept awake. I was told 'about another half hour'. The party continued on past 1am and was then followed by a cleaning crew that rattled dishes, clashed bottles together and voices echoed long into the night cleaning up after all the party goers. Still lying awake, I heard the AC in my room turn off somewhere around 2am - the last thing keeping me comfortable. Woke up to grounds keepers mowing lawns promptly at 0800 outside my window that was now open because I had no AC. Aside from the night club outside my window at 1am, the rest of the hotel didn't impress either. I took a swim in the pool which was nice until you looked at the pool bottom and sides with alge uncleaned. The pool deck was abysmal. Empty liquor bottles, pop bottles, and water bottles littered about, sun beds in dissaray, wet towels still laying on deck chairs, dirty ash trays and not a soul to be seen. The pool was cool and refreshing and deep. Nice to swim I guess. Wi-Fi was mediocre. The staff was also peculiar. Check in desk answering the phone in between trying to check us in - rude, no friendly greeting or welcome, asked for a bottle opener for our room and reception didn't want to give us one so told us they needed to open our wine for us instead, told to get wine glasses from the bar but bar attendant looked at me like I had 3 heads when I asked for 2 wine glasses. It's unfortunate, the hotel grounds are quite beautiful and there is a ton of potential. Rooms are small but I found them clean. Bathroom is small but clean. Continental breakfast was acceptable. The BEST part of this story if you're still reading, is at checkout. When I mentioned my dissatisfaction (no one cared to ask how my stay was before asking for payment) the reception didn't even blink an eye. There was ZERO remorse or empathy or literally any physical sign of care. Not even so much as an apology. I mentioned the issues I had and was told repeatedly there was nothing to be done except told to speak to a manager who wasn't available of course. When I asked the reception if all other guests should just be expected to deal with others partying and not having any regard for the time of the evening, I was told 'Yes'. Please Please don't bother staying here. It's just not worth it. Congratulations to the bride and groom, hope your stay was enjoyable - mine wasn't. Wish I could post the video here I took at 1am of your party from my bedroom window. Astonishingly poor stay, avoid avoid avoid.
We come back every year but we are very sorry to have noticed a deterioration in the restaurant and swimming pool services. The fish dishes were bland and the bread served not fresh. Breakfast room all crammed with closed windows and bad coffee from the vending machines. At 8.30 for two consecutive mornings we are awakened by the deafening noise of the pool lawn mower despite having pointed out that some guests sleep until 9.30 / 10. The pool water does not seem to recycle very well and internally appears cloudy. There is no assistance or lifeguard for children so anyone can dive into discomfort for other people or not wear a swimming cap. The mattresses of the beds were all very dirty and stained and unfortunately did not give a reassuring idea of hygiene and cleanliness. I hope these observations can help the property to increase the level of attention and not to neglect fundamental aspects for a 4 star hotel. We will not return to this hotel and actually do not recommend it.
ゲゲストAttention ⚠️ Attention ⚠️ Attention ⚠️ New hotel that has only been open for a few months on the outskirts of Prato, among popular buildings mostly inhabited by foreigners perhaps with regular residence permits; so much so that arriving on Dominica 25, with our car loaded with samples with which we work, despite having booked on the evening of Saturday 24, we didn't feel like staying there for safety reasons. Unfortunately, the info reported on Booking regarding the possibility of parking did not specify that it was unattended public parking and the girl with whom we booked in turn did not clarify the lack of safe parking on the phone, becoming aware of the risk to whom we would be exposed once to the desk we asked the girl if they could park in front of the entrance door of the small structure and she told us that the next day at 5:00 in the morning the urban garbage would pass, so it was impossible to leave the car there. While we were making the decision with my partner whether to stay or not, the girl on the phone answered that there were free rooms and we could book. At this point, deeming it safer to go to a safer hotel without having created inconvenience of missing reservations from other customers, we parted with the girl with the commitment on her part to speak to the property or the manager today, Monday 26 June and see what was possible to do about the reservation which at that point we understood that it had already been paid, having given us the card details at the request of the desk as a guarantee, instead they issued a pre-order which if for any reason in customer could not go or stay they withdraw the value of one night. For your protection, we advise you to carefully check the conditions that the structure applies to you, because they have no attention or sensitivity to the actual needs of the customer. The classic speculative structure where the customer is something to speculate on even if in difficulty, because they hide behind laws and rules that authorize them to withdraw your money without doing anything. Even if the service from them was not provided and our reservation did not create any damage, being the structure half empty.
The room was big and it was comfortable. The bathroom was okee. But it was so noisy! The noise started early in the morning. It was the housekeeping cleaning the rooms, they were vacuuming but it sounded like they where moving furniture. This was every morning. In the evening you could hear the people in the next room talking. Bring earplugs! The breakfast was for Italien ways was ok. It was a lot of sweet things.
A relatively old hotel that has most of the amenities that one might expect. The room is relatively clean. The door requires old-school key to enter (which is attached to a golf ball) so you might want to leave it behind at the hotel reception each time you head out if you do not have the pocket for it. Breakfast is the typical continental European stuff, so nothing exciting to write home about. You could always skip breakfast at the hotel and head to the old part of Prato for breakfast at a cafe instead. It is about 10-15 minutes walk. Having said that, the hotel breakfast is decent, so make your decision according to your personal requirement/preference. The main gripe I had was that the powerpoint in my room (not sure about other rooms) was of the smaller holes instead of the larger standard European holes. Those who have been around Italy would know what I'm talking about. Basically there is the old Italian powerpoint which look almost exactly the same as the current standard European powerpoint with the two round holes, except they are smaller than the current standard size. So keep this in mind.
ゲゲストPerfetta posizione all uscita dell’ autostrada a mezz oretta di auto da Firenze. Camera senza lussi ma confortevole, letto e cuscini comodi, bel bagno moderno con grande doccia, pulizia ottima, personale reception gentile e professionale, ottimo il servizio deposito bagagli. Wi-Fi debole in camera. Arredamento spazi comuni datato ma tutto pulito. Ampio parcheggio. Per colazione noi siamo andati a 2 minuti di auto alla pasticceria Zarini davvero super!
This is a lovely typical old Italian/European hotel. Friendly staff, great breakfast and excellent location. It was super clean and great value. My room was a bit dark till I worked out how to open the shutters. I highly recommend Hotel San Marco
ゲゲストChiamo l'hotel nel giorno 21 maggio chiedo informazioni e prenoto una stanza ,richiamo l'hotel per la conferma mi dicono prenotato e che il costo era di 45 euro a notte e di venire in hotel entro le 22 per il check in . Li richiamo il giorno del check in per dirlo che alle 22 ero in hotel ,mi risponde l'operatore con veemenza ,arroganza e maleducazione e mi dice che non risulta nessuna prenotazione mi riattacca il telefono ,al che io richiamo l'hotel toscana dopo pochi minuti per chiedere spiegazioni (visto che la prenotazione era stata effettuata e che l'operatore mi aveva detto dettagli quali prezzo tipo di stanza e orario check in ) nel l'ultima chiamata mi risponde sempre il solito operatore al che gli ridico della mia prenotazione con tutti i dettagli ,sapete lui cosa fa ? Mi riattacca il telefono in faccia assurdo..... Chiudo dicendo a tutte le persone che vedranno questa recensione di non prenotare mai in questo albergo . Chiudo scrivendo una parola e solo una . VERGOGNA ...........