Very disappointed! On my first night, I got given a stinky blanket and I returned it to the house keeping ladies. Then my room was cleaned the following day, and dirty towels were taken out but not replaced with clean ones. I went personally to the reception desk downstairs to report this, as the lady on duty was not answering my calls from the room. She promised to arrange for clean towels to be delivered to my room but they never arrived. The next morning I had to shower without any towels.
The Menlyn Boutique Hotel provided an exceptional experience that I would highly recommend to anyone visiting Pretoria. The combination of outstanding service, comfortable accommodations, and excellent amenities made my stay truly memorable. I look forward to returning on my next trip!
I had an amazing experience at The Capital Hotel, thanks to Bongiwe and Leehandra at reception. Their warm welcome, professionalism, and efficiency made my stay exceptional. They went above and beyond to ensure everything was smooth, from check-in to any requests I had. Their friendly attitude and willingness to assist made me feel valued as a guest. It’s rare to find such outstanding service, and they truly set the standard. I highly recommend The Capital Hotel, especially with such dedicated staff. Thank you, Bongiwe and Leehandra, for your outstanding hospitality!
I was in South Africa on business and chose the Capital Trilogy based on recommendations from my colleagues. My room was very clean upon arrival and was well maintained for the duration of my trip. It is situated in a perfect location, within walking distance to many restaurants. There is also a shopping center next door.
We loved The Aviary. Home while away from home. We will definitely recommend the place for anyone. It is a beautiful place. It is so peaceful there in the middle of a busy city. The owners will go the extra mile for you. The Bolanders( Wes-Kaap)
AAmanda MThis place is not a 4 star. The room has thin cheap towels. Products are limited just one face wash, shampoo, conditioner and a soap bar. There was match at Loftus every restaurant nearby was packed. We waited over 45 minutes for a veggie wrap it was cold, tasteless and frankly horrible. We complained. We gave up waiting for a manager. The restaurant was empty! (Not suprising). The left hand definitely didn't know what the right hand is doing. What a shame....such a missed match day special opportunity. Lethargy and frankly disorganization rules here. It's a 3 star and a lowgrade at that. What's good. The beds, the shower....free parking. That's it! Oh and the Sky bar is fun....that's it!!
Our 3-night stay in January 2025 was just magical. On arrival day we received a call from the Lodge Manager Audrey to ask if they can start up the hot tub as it takes some time to get warm. So not only did we arrive to a very friendly and warm Audrey but also the hot tub was ready for us. And wow what a view from the hot tub! We saw Zebra, Wildebeest and Impala all in our first 2 hours-sitting in the hot tub with a drink in hand! We stayed in the Superior Unit and what a beautiful unit it is! The king-sized bed, with mosquito net was so comfortable, the outside shower had great water pressure and the bath with the view into the bush was so special. The self-catering kitchen had all utensils you could possibly need and on top of that tea and coffee is provided-and not instant coffee sachets but filter coffee with coffee plunger. The braai with great seating right up against the perimeter fence is spectacular. We enjoyed an early morning safari and were lucky to see Lion, Hyena, Cheetah, Kudu, Eland, Giraffe and Warthogs. The guide was professional and very passionate about the reserve and all its inhabitants. Besides the beautiful location and accommodation, the very friendly staff make a visit very special. No request is too big, and everyone works as a team. We loved out time at LookOut Safari Lodge and are dreaming of our return holiday in December.
The service at Bushman's Rock was excellent, with attentive and friendly staff who went out of their way to ensure a pleasant experience. The team was efficient and accommodating, making sure all our needs were met promptly. The welcoming atmosphere and personal touch added to the overall enjoyment of our visit. Highly recommended for anyone looking for top-notch service in a beautiful setting
This is one of the best hotels I've ever stayed at. It has EVERYTHING a home has. Everything. I will always book this hotel for my family. We got a 3-bedroom apartment for my family of 5 and we loved it.The staff is so helpful and friendly.