We came here three years ago with friends and we had great experiences with their service and foods. For this reason we decided to come back again this weekend. But it seems like they have replaced the management team or what. The same restaurant we came last time, this time has become our nightmare. We arrived at 9pm, tables are not full, but we waited 30 mins till waiter finally realized he didn’t even have us the menu. After ordering appetizers, 2 pasta for kids and mix grills for all adults, another 45mins to wait for the appetizer. After we finished the dishes, another 20mins of waiting. Because of the long waiting, we had to cancel one pasta because kid can’t wait that long to eat anymore. That’s the point when we realized the waiter order only 3 portions of mix grills for 8 adults. As soon as we went to complain about the waiting, suddenly the pasta and grills were all served. The waiter was with very bad attitude that just threw the pan with pasta inside on our table (really don’t think ppl should eat directly from the cooking pan but she left it like that anyway) The meats were all cold and she threw them on our table again without saying anything. Since those were from 3 adults instead of for 8 people, at that point we just wanted to run away from this nightmare. Again, the tables were not full, not even 50% full. We understand errors can happen, simply apologize and try to make it up, problem solved. But apparently the waiter has chosen the other solution. Thanks to her we will never come back anymore.
自動翻訳