アルテミシア パレス ホテル(Artemisia Palace Hotel)

とても親切なホテルととても素敵なスタッフ。

Ottima posizione, struttura accogliente e pulita, perso nale molto gentile.

Very nice hotel. Reception fantastic man and girl. Clean and fancy. All you need. Safe, sky TV super bed to sleep as a baby. Nice location, and transport to all places. Hot tea in the room. Nice restaurants next to us. Nice decoration too. Gracie!!!!

This is a very nice hotel with exceptionally friendly staff. Our bedroom was very pleasant but quite small with no views. The biggest drawback was that the noise from the adjoining bedroom felt like it was coming from ours. It did not seem private. The breakfast was good with a good choice. The location was excellent.

The hotel is very close to the center of Palermo, the room was nice but I think the bathroom is a bit old ,the first night we had a problem with the hot water so had a cold shower but it was fixed the next day. Reception staff was really nice as also the service staff. Breakfast was quite good, though some food was cold. I really liked the decoration as we visited after Christmas 🎄

It was a wonderful stay. They even found a driver for us to take us to Agrigento when our tour left us. Near shopping restaurants etc.

Shameful the treatment received by this hotel that after having booked and PAID for our room more than ONE AND A HALF MONTH earlier (attached payment document), warns us a few hours after arriving in Palermo that our room has been given to other people (is not available!). This is already outrageous, but in addition they allow themselves to try to deceive us by offering us accommodation on the outskirts of Palermo and on another hotel with lower category when the LAW REQUIRES that, in these cases, the client concerned must be given a room in the same or a higher category and in the same area. It is clear that I am going to warn everyone who comes to Palermo (Sicily) PLEASE, NOT TO BOOK AT THIS HOTEL UNDER ANY CIRCUMSTANCES!. Because if they have done this to us going with a travel agency, I can’t imagine what they will not do with people traveling on their own, with kids or with older people who are easier to deceive. This is the type of management of a hotel that must be removed forever. This type of actions give a bad reputation to tourism in the whole country and should be monitored by the relevant authorities.

The location is excellent, very close to restaurants and a few minutes away from major attractions. The staff is very nice and helpful. The room was large, clean and comfortable. The bathroom needs some refurbishment and the shower very small. Overall a good convenient place to stay.

Good location on Via Roma, reception staff are very friendly and helpful. Room was big, with good fittings and the best pillows I've ever used! Some tlc needed with shutters and recommend earplugs if you are a light sleeper. WiFi is good & TV has usual Italian channels and Sky Sports including F1. Buffet breakfast was fabulous and waiting staff couldn't have been more helpful. To get to hotel from station, the buses 101, 102 & 124 and tickets cost €1.70 single journey. The Belmonte stop is right beside the hotel.