ホテル アレッサンドロ デラ スピナ(Hotel Alessandro Della Spina)

Overall room was was in bad shape. The shower was tooo small like 2x2 ft. I will not recommend this hotel unless you are not finding any other

The street looks a little scary when arriving at night but is probably safe due to enough people being out and about. The noise was somewhat abated by the shutters. Most of the staff was friendly and very helpful. The overnight desk clerk was not so nice. We had a half bottle of wine left from our dinner down the street and he would not even let us use wine glasses.

Prompt informative welcome and in the evening made good recommendation for a restaurant. Good location to get to airport, room was large, quiet and good breakfast. Arrived 2 hours early then check in after a looong drive we needed access to a bathroom. Unfortunately they said there one in the lobby was out of service and a service person was on their way. Disappointing there was no offer to use one anywhere else in the hotel…or even where a public one might be. When we did get to our room obvious black mold around the tub needed to be addressed.

Good location close to the train station and walking distance to shopping and all the sites. It was charming and very lovingly maintained. Our room was large and full of beautiful antiques and nice features.

Check-in was quick and easy. Hotel staff were all very friendly, helpful and informative. We asked for a recommendation for our evening meal and their suggested restaurant was excellent. Our room was equipped with everything we needed, including a good range of toilettries. Really comfy bed. Some low traffic noise, but the hotel is in a city, so that's to be expected.The continental breakfast was really tasty with lots of different options. Hotel is really close to train station (5 minutes walk). Great for links to other towns and cities, plus Pisamover to airport. Wish we could have stayed longer. Cannot recommend enough. This is a family run hotel and their dedication and commitment to their guests shines through. Thanks for a wonderful stay.

Very welcoming, comfortable beds, sweet little bar area and we had delicious cocktails in the quiet garden. Above all, HELPFUL! My mother left her phone in the bedroom but as there is always someone in Reception (it’s family run), we were able to call from the airport and they found it straightaway. My husband was able to nip back in a taxi and they had it ready for us. Fantastic place.

The hotel has a cute exterior and is located within a few minutes walk from Pisa Centrale, the main train station. The guy at the front desk in the evenings is friendly and helpful, although apart from him there isn’t much customer service. The room is clean and value for money. However, I would probably try something more central next time. This hotel was a bit out of the way, and there are many options closer to food and attractions.

Really friendly staff. We got an upgrade to a suite which was really appreciated. Great recommendation from staff for a restaurant in town for a lovely evening meal. Would return to this Hotel again.

When we arrived at the hotel we were greeted by Marco, a very welcoming desk manager. He went out of his way to check us in, assist with luggage and generally give us as much information as possible. We had a great stay here and would definately recommend this hotel.