We stayed in this hotel for two nights in mid-September. It is seven storeys high with 107 rooms but copes adequately. We arrived in Reggio-Emilia by train and took a taxi from the central station. The walk to the hotel with luggage would be difficult. Taxis have fixed fares even if arriving at the AV Station which is much further out of town. There is open and undercover parking some of which is free. It is situated on the edge of town and to reach the city centre is no more than a 10 minute stroll. Access for guests with mobilty issues is no problem. Reception is a generous space with three distinct public soft seating areas, however the reception acts as a foyer to the meeting rooms and therefore there is traffic through the space. It is however, very comfortable. If - in certain aspects - having an old fashioned feel. The bar and breakfast room are accessed from reception. The restaurant, which we did not use, is at the far end of reception from the regular entry point but does have a street entry for non guests. The breakfast room was pleasant and breakfast was the usual continental fare with some hot options and a fabulous toaster! The bar was OK, but not particularly large. Bar snacks were available and were both good value and a good size. All staff were helpful and most had good English. Our room was on the fourth floor and was generously sized with a small balcony overlooking the park. Housekeeping was proficient and we experienced very little noise from within the hotel. There was some noise from outside the hotel but very little given that one side of the hotel is adjacent to a fairly busy road. We did however have problems understanding and enabling the aircon. It did work, but more by luck than our understanding! The bathroom was four piece with a large walk-in shower. The shower tray was not non-slip and the delivery temperature of the water was hard to control. Everything was clean and toiletries were adequate - nothing exceptional. All-in-all the hotel provided a good location, good value for money and a comfortable stay.
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