ノボテル プーン ヴィマン ナガー ホテル(Novotel Pune Nagar Road)

I booked EXECUTIVE ROOM with Complimentary Lounge Access. The TERRIBLE Stay I has in this NOVOTEL PUNE VI*** NAGAR ROAD on CLEANLINESS. Look at the attached Photo the bed sheet full of small ball and dirty. Very bad feeling how can such 4 star Hotel Cleanliness in this way. When staff change Bed sheet they can't feel or see? ? ? I called them to change the bedsheet at 1am+ and the staff just throw the quilt on the floor change the bed sheet then put then quilt back without change the quilt cover. The feeling staff gave me is normal nothing wrong. Very Disappointed and Worse Stay I has in this Hotel as I stay at other NOVOTEL no issue at all.

Excellent service. Highly recommended. Very pleased with the friendliness and courtesy of the staff.

Excellent location but the hotel cleanliness and maintenance is not good. The phone in the room did not work and they could not fix it in-spite of reminders.

Awesome stay but they can work upon their hospitality; breakfast spread was good with lot of options and location was great with ***y eateries and super Mart around; gym was good; Nice view from the room; would totally recommend.

Service is slow. Carpet not clean

Okay. Not bad to stay here

Great value for money, business hotel.

Overall good

I stayed here for 3 nights ..stay was good but the front door experience was below par ..at the check out time ,the only request I had for them was to help me book a taxi as my phone ran out of charge and couldn’t use OLA..They kept me waiting for close to 30 minutes with out getting the taxi booked 😄.fed up with this ,requested for making a local call and another 10 minutes waiting and eventually that privilege was also not granted I think experience like these help to filter out worst hotels and Novotel is now a complete No No for me in Pune Novotel you really need to educate your front desk executives on delighting customers n it goes a long way