We were here in April with two small children (4 years and 7 months). It was our 7th holiday in Egypt. Arrival A very pleasant surprise when we got a free upgrade from a classic room to a family room. You just don't see that and for that a big thumbs up to the reception staff. 10/10. Room The family room was absolutely great. We ended up taking full advantage of its size with the kids. Everything was beautifully cleaned. Most importantly we also got a room right next to the main building with a restaurant, reception and bar, which with kids was another great plus for us. The bathroom was also great and spacious with a large shower. Here I must also praise the free drinks (coca cola, sprite, fanta) in the mini bar throughout our stay. This was also the first time we have seen a hotel not charge anything for this and we have been to 5* hotels as well. But it's nice to see that it's far from being a 5* hotel. Room 10/10. Resort The resort is very nice and very much maintained. With lots of pools so no one has to crowd anywhere etc. For kids, the kids pool is great with lots of slides, which my son and I spent probably half of our holiday in. For the bigger ones there is a water park with about 12 slides so there is something for everyone. It's also great that at dinner in the main restaurant there is a stage right in front of you, so you can keep the kids in sight at the mini disco even if you are eating. Resort 9/10. Beach The beach is beautiful and spacious. There is a beautiful lagoon where you can see lots of fish and animals even without glasses. The only downside is perhaps for someone who wants to go diving, we only had one green flag day when you could go into the water from the pier, so that would definitely be disappointing, but of course that's not the hotel's fault. Beach 8/10. Food The food would probably be the only thing of all that didn't downright impress us. We are not picky about food at all. But as I've mentioned here before, even in far worse hotels in terms of everything else, they had more variety in their food. Taste was no problem, but some days there wasn't much choice. So for us, 7/10. Services The service here is really top notch in all respects. At the bar you get your drinks in a normal large glass and not in small plastic cups as is usual at many all inclusive hotels. Another great thing for us was the water dispenser next to the room where we poured hot water for our daughter's nutrition. In most other hotels we had to heat it intricately in the restaurant etc. Another cool thing is that nowhere make you wait for drinks and literally "make" you sit down and then bring you everything. I'm not saying I enjoy that, but it's also a nice bonus. You can really see that the 5* here is spot on. 10/10. Summary For us it was definitely the best holiday in Egypt so far. Even with two small children we thoroughly enjoyed it and everything was made very easy for us by the little things and we felt very welcome. So far this
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