I’m very impressed with the grand hall and breakfast hall. The toilet is very clean with 5 star graded. The breakfast spread is one of the best I ever in China. The room is very spacious and clean. The service is impressive. All staffs are very polite and helpful. Showing willingness to assist at all times.
翻訳
ホテルからの返信: Dear,Thank you so much for your wonderfulreview! We are delighted to hear that youwere impressed with our grand hall,breakfast hall, and the cleanliness of ourfacilities. lt is always a pleasure to knowthat our efforts in maintaining highstandards are appreciated.We are thrilled that you enjoyed thebreakfast spread and found it to be one ofthe best in China. Your kind words aboutthe spacious and clean room, as well as ourservice, mean a lot to us. Our team isdedicated to providing the best possibleexperience for our guests, and we are gladthat our staff's politeness and helpfulnesswere noticed.We hope to welcome you back again soonfor another memorable stay.
emily
ライトラグジュアリー・スマート・ツインルーム
宿泊: 2024年4月
家族旅行
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年6月23日
the service is really good ! def recommend to go. i wld def come back
翻訳
ホテルからの返信: Thank you for your kind words! I'm glad to hear that you're satisfied with the service. If you have any more questions or need assistance in the future, feel free to reach out. Have a great day! 😊
ゲスト
Handpicked 180° View Round Bed Room
宿泊: 2024年4月
出張・ビジネス
52件の口コミ
2.5/5
投稿: 2024年6月28日
Very unfriendly front desk, poor breakfast, good internet. I will not come back here
翻訳
ホテルからの返信: Dear guest, thank you for taking your time to give us a comment! We value every guest's feedback and regret that you were not fully satisfied with your stay. We have your feedback to the relevant departments for rectification, please believe that we will improve our service quality and breakfast produced, for your re-stay to provide more perfect service and experience! Hope to provide you with thoughtful service next time! by Wu Lingzhen, General Manager of Quangang Fuan International Hotel.
Man Hin
ライトラグジュアリークイーンサイズベッドルーム
宿泊: 2024年2月
家族旅行
2件の口コミ
5.0/5
とても素晴らしい
投稿: 2024年3月17日
Wonderful Stay, Language Barrier Concern
My recent stay at Fu’an hotel was wonderful overall, with just one minor concern regarding a language barrier. From the moment I arrived, I was greeted warmly by the staff, and the hospitality throughout my stay was exceptional.
The hotel itself exceeded my expectations in terms of cleanliness, amenities, and comfort. The room was spacious and well-appointed, providing a comfortable retreat after a long day of exploring.
However, one challenge I encountered was a slight language barrier with some of the staff members. While most were proficient in English, there were a few instances where communication became a bit challenging. Despite this, the staff made genuine efforts to assist me and ensure my needs were met to the best of their ability.
Despite this minor inconvenience, I would still highly recommend Fu’an hotel to others, as the overall experience was outstanding. With its excellent amenities, convenient location, and attentive staff, it offers a fantastic stay experience.
翻訳
ホテルからの返信: Dear guest: Hello! We are glad to see that you are satisfied with our facilities and services, your comments are the best reward for our work. We will continue to maintain this enthusiasm, sincere service to each customer, your feedback also let us clearly see their own shortcomings, we strive to improve their professional ability with practical actions, looking forward to your visit again and service evaluation, I wish you all the best ~
KEAN Chye
ファミリールーム
宿泊: 2023年8月
家族旅行
6件の口コミ
4.2/5
とても良い
投稿: 2023年9月9日
Clean and good location for walking and walking kids also friendly and not bad. Will stay again for my next relative trips visit here again
翻訳
ホテルからの返信: Dear guests hello, thank you for your recognition of us, every trace of the needs of the guests are our sincere efforts to the direction. We will work harder, looking forward to the next trip, we can create more perfect service for you.
ゲスト
プレミアレイクビュールーム(ダブル)
宿泊: 2024年8月
カップル・夫婦での旅行
10件の口コミ
4.7/5
素晴らしい
投稿: 2024年10月2日
Great Like Always.
翻訳
ホテルからの返信: Dear Valued Guest,Thank you very much for your continuous affection and support for Fu'an International Hotel. We are delighted that you have consistently chosen us as your home away from home during your travels. Your satisfaction is the driving force behind our constant progress, and we are always committed to providing the best quality service and experience.We eagerly look forward to receiving a 5-star rating from you during your next stay. We believe that through continuous efforts and improvements, we can make you feel even more warm and comfortable in our accommodation environment. Your feedback is invaluable to our growth, and we look forward to continuing to earn your trust and support in the days to come.Once again, thank you for your positive review. We are looking forward to your next visit and promise to provide you with even more outstanding service.Wishing you a pleasant life!