マリティム クリスタルズ ビーチ ホテル モーリシャス(Maritim Crystals Beach Hotel Mauritius)

The hotel and its staft was very well organised and helpful. Always there to help us. As We get access to Aqualand as well which was an extraordinary experience for all of us. Excellent food with best cocktails.. A place to definitely to come again. Lovely atmosphere

When we checked in, it was a disaster. - The room was dirty - The toilet was leaking - There was something that looked like a bloodstain in front of the door The thing that transformed our experience is Mr Ajay who sent another crew to do deep cleaning of the room, and the cleaning supervisor (week of 15th to 20th April) in block 8105, who followed up and made sure. - The room was deep-cleaned - The leaky toilet was fixed - The stain was power-washed That level of staff attentiveness triggered by Mr Ajay was the first good sign. The reception wasn't very helpful. The Kids Club is a genius idea ... our daughter spent most of her time there and had a lot of fun. The staff there are also amazing. It helps a lot that Aqualand waterpark is on the grounds. The heated pool was amazing. **Things I didn't like** - the procedure for booking an ala carte restaurant was a bit tedious. - they had a poster for an "All White Party" featuring only caucasians in the photo. While wasn't intentional, it sent a wrong message. My daughter, on seeing that picture, said, "Oh, Daddy, that's only for white people." I pointed it out to someone at the reception and I'll be checking to see if they address it (it wasn't when we left). I'll certainly consider visiting again but I'd be more adamant about inspecting the room before settling in.

Unsafe Hotel I stayed 5 days with my family.I put DND sign when i join the hotel at first day and when we came back to the room someone took our DND sign so i called House keeping and reception two times please bring me another one but they never care about that did not bring it.So when we left from the room for dinner we did not put Clean my room sign and hotel worker whos name is L***s joined my room after 6:35pm to clean my room and he stole my 50$ on the table and some Turkish Lira and he decided to chech my wife bagge which is inside of the wardrobe and he took about 260$ and some Turkish money from her wallet.Hotel never care about that I talked to manager of the hotel with the lady she is crazy about money and she said to me if you dont like you can leave from the hotel. Do not go that horrible hotel otherwise someone steal your money and hotel says this is not my problem.

Awesome weekend at the hotel Amazing staffs Had a great welcoming by pooja And also the entertainment team Specially esha who has treated us like her own family and entertain us with a lot of activities and also food was excellent as well as the drinks also Thank you very much

Our second year at Crystal Beach and it was just as good as the last. Vinah and the spa team were absolutely wonderful. Head Waiter Raj and his team were particularly helpful with trying to feed two very small children. Belle Mare beach is always divine and we are looking forward to our next stay, and for many years to come!

The hotel lived up to our expectations. The beach is wonderful, the grounds of the hotel are breathtaking, the room was spacious and condition was really ok, the staff - most of them very friendly. However some of Indian staff looked tired and annoyed at us, maybe because they were thinking, that we are Russians, which we are not, we are proud Lithuanians, who would never want to be associated with Russians. Special thanks to Mr. Aman, he was very professional and friendly towards us, we felt special :) It is a great place to stay with kids, due to many families choosing it because of Aqua Land, which was a cherry on the top. Maybe it is worth mentioning the staff at the reception on our check out. We had a situation with a luggage pick up person, since he didn't arrive to our room even though we asked twice and reception promised that he is on the way. So we had to drag our luggage to reception ourselves. No problem at all, we are not spoiled or ect., but when we came to reception for check out, nobody asked us about the towel cards or room keys, we just paid our additional bill and that's all. I supposed if we ourselves would not have remembered about them and bring them back home by mistake, we would have been charged for it. And at the end nobody asked us how was our stay/holidays at the hotel, wished us safe trip home... That would have been the perfect ending to the perfect holidays in Mauritius. Unfortunately I can't remember the name of the manager at the restaurant, who was by the way also very nice to us, but I will always remember his words "You have to leave in order to come back...". Looking forward to coming back to Mauritius one day :)

The staffs were amazing.. Actually this was what made my stay and experience at Maritim Crystal Beach Hotel awesome. A very special thanks to Mr Samad, Mr Aman and the very sweet & lovely, Ms Vanshika. They really add a memorable touch to my journey in the hotel. It's a pleasure to deal with such professional, humble and kind-hearted people, who make sure that you have the best time ever.

The worst hotel I have ever come across in Mauritius. We have been there on 9 April 2024 with family 11 persons. We arrived there at 3hr but got our room at 4hr. The check out time was 11hr the next day. Not even 24 HR. The food was terrible. The restaurant had a bad smell. It was dirty everywhere. Customer care zero. The staffs don't have manners. The staff really need a very good training how to behave. After having paid 11500rs for all inclusive U get such a terrible service. It's my last visit n will never recommend someone.