After the awful 6 hour Tui tin can flight we finally reached the Touareg, tired and thirsty. We had checked in on line but still had a little wait as they staff were apparently changing our telly( Which still wasn't that good.). We had paid a little extra for a sea view, and the room was nice except the shower didn't work, our toilet wouldn't flush, our safe was locked and the fridge was empty. Most was sorted out pretty quick, except for the safe issue as for some reason the techie will only come out between 6 and 7 O'Clock . He finally arrived at 3 minutes to 7. After that things were great, although most nights after 10 the only entertainment is the kareoke bar. Such a busy huge place should have singers/ acts on till midnight. As usual the staff were amazing, Danny, Didier and Lorenina? are brilliant bar staff, ever smiling. Marzinho and his staff in the Boa Vista A La Carte also deserve a big, big shout out as he/ they are a real credit to the complex. I had to visit reception a few times, and once had the mis fortune to deal with Felix, who is the most arrogant unhelpful person imaginable. On our last day the water in the whole resort wasn't available for quite sometime. terrible. But is still really, really like the place, despite it,s obvious repeating flaws.