Not the perfect experience at the hotel. From the start arrogance was dripping in abundance. When I called to book the gentleman at the other end spoke with an attitude which sounded like “book if you want to, we really dont care” but then I booked a room via yatra and check in While checking in I asked for an upgrade which the gentleman said that he has rooms but comes at an extra charge, then I showed him the voucher which specifically said that if room is available I would get upgraded. Then the Mr. Samrat who happens to be the manager and the senior most authority at the hotel (as he refuse to call his senior) told me that no room is available. Suddenly from pay to upgrade to no upgrade in seconds. Then the gentleman asked me for my company details after giving him the details he tells me i cant bill you on it as you havent mentioned it in voucher. All hotels around the world can be accommodating apart from MR. SAMRAT. Strongly feel that there is a notion of superiority that these people have on top of there nose, which they can get over with. On another note saw a hotel named ARYAN. I feel that would be much more justifiable given at the price point one books Orchard.
Visited and stayed there from 12th July to 14th July.The services are realy bad, no facilities of wifi,kettle in rooms, free breakfast, housekeeping and all other as promised in their site. Rooms are licking from roofs, doors are not working with the keys provided. The behaviour at the reception is unimaginable harse.
Very nice place at sambalpur, it was really a great stay , they are maintaining clean and safe , their foods are tasty and rooms are very clean with spacious, swimming pool is really enjoyable, I really recommend to my friends to visit your place to stay and enjoy .
**Best service, Very good food quality** I had a wonderful stay at Hotel Regenta! The service was impeccable, and the staff went out of their way to make sure all my needs were met. The rooms were modern and impeccably clean, and the amenities were top-notch. The on-site restaurant offered a fantastic dining experience with a great selection of dishes. I highly recommend Hotel Regenta for anyone looking for a comfortable and enjoyable stay.
I had gone for an assignment to Sambalpur and the institute booked me this hotel. I was skeptical when I saw the photos but believe you me I was really surprised seeing the quality of rooms & special mention of the food quality and taste. The only improvement they need is the breakfast spread rest everything is awesome. They have an in-house spa, I used the services but it is below average and expensive for the service they offer. The hotel was superb, I stayed in 311 and my room was amazing and I had a very good experience. Recommended
”Excellent hotel ”Ans”. Great service The room was very spacious, clean, and had the amenities we needed. The people in the reception were very helpful, not just on check-in and checkout, but also in giving directions to spots. The location is great. I would recommend to friends, and will definitely stay again. The staff of the hotel were very good and cooperative.
I was visiting Raigarh for first time. Due to some official work. I was supposed to stay in Raigarh for 2 days. As per my company budget I opt to stay at this hotel. Hotel is designed well and staff is also very nice and cooperative but the hotel is not maintained well ❤️🩹