My church had their 19th convocation in this hotel. I took my 10 year old niece. I stayed from Wednesday night to Saturday morning 3 nights. I had to change my room twice. The first room AC was not working and there was a heat wave. The second room had bed bugs and the bugs ate my sweet nice up. She was bit on her face, hand and arm. Also, the conference room that the church conference was held in had no AC. It was a miserable stay at this hotel. People from 4 other rooms were also bit during my stay there.
快適で便利で、手頃な価格のこのレジデンス インは、ローリーの素晴らしい選択です。その装飾はトレンディで最新ではありませんが、ベッドはとても快適で(もっと重要だと思います)、私たちの部屋は広としていました。さらに良いことに、さまざまな食事オプションを提供するCrabtree Valley Mallに近いです。私たちは最近ここに滞在しましたが、Covid関連の制限はまだ実施されており、朝食ビュッフェは事前注文システムに置き換えられました。朝食を食べる予定の夜前に注文する必要があります。私たちはそれをしなかったので、プロセスがどれほど効率的であるかはあなたに言うことができません。しかし、それは利用可能です。私たちは再び滞在する予定の経験に十分満足しました。それをお勧めします!
Alyssa behind the bar was fantastic with my food and also my drinks. She is very social with everyone and took care of me. She made me leave the restaurant with a smile. Food was cooked to perfection. Will definitely be coming back to stay here because of her.
MMichael RIf I could give this location a negative 5 if I would. Please do not stay here people. FAIR WARNING This was the worst experience I've had in a hotel motel or nay kind of Inn. stayed at Red Roof for Dreamville in early April and this was the only ”affordable place.” As I look at the current prices per day I see that due to the event, prices were gouged by a large margin. That's not the surprise. This place was infested with roaches and ants. There was rust and peeling paint in numerous locations in the room and sounds coming from the lights. There were serious smells coming from the room like mildew or old over used furniture. The photos in the advertisement are FALSE and give the appearance of something better than it is. I have photos and videos in which i will post if this issue is not resolved. The staff was not present the whole weekend until Monday morning when I checked out and had to fly back home. As someone who has worked in hospitality and hotels for 15 years a full refund should have been offered but instead a very low and unacceptable one was offered. When I refused all communication from their end stopped and I was forced to battle this with my bank. Please advise this company breaks its own policy and does not rectify the situations being made aware by the guest, paying to stay there. Please do not stay here people. FAIR WARNING This was the worst experience I've had in a hotel motel or nay kind of Inn. stayed at Red Roof for Dreamville in early April and this was the only ”affordable place.” As I look at the current prices per day I see that due to the event, prices were gouged by a large margin. That's not the surprise. This place was infested with roaches and ants. There was rust and peeling paint in numerous locations in the room and sounds coming from the lights. There were serious smells coming from the room like mildew or old over used furniture. The photos in the advertisement are FALSE and give the appearance of something better than it is. I have photos and videos in which i will post if this issue is not resolved. The staff was not present the whole weekend until Monday morning when I checked out and had to fly back home. As someone who has worked in hospitality and hotels for 15 years a full refund should have been offered but instead a very low and unacceptable one was offered. When I refused all communication from their end stopped and I was forced to battle this with my bank. Please advise this company breaks its own policy and does not rectify the situations being made aware by the guest, paying to stay there.