エンバシー スイーツ バイ ヒルトン ローリー ダーラム エアポート ブライアー クリーク(Embassy Suites by Hilton Raleigh Durham Airport Brier Creek)

This hotel is one of our favorites for its' cleanliness, semi-private hot tub & pool, made-to-order breakfast buffet and the friendliness of the staff. However, this time was NOT like all the others. The front desk gave us the wrong room (a cheaper one than we booked) and acted like they were doing us a favor by giving us a room we didn't pay for - despite showing them my reservation description. Then we saw and heard construction going on in several parts of the hotel (which we weren't informed of prior). To add insult to injury, they removed their hot tub and haven't updated their description to note that huge change. We will be finding a different hotel in future.

Everything was great. The bed was a little hard for my taste but my husband loved it. I would stay there again.

The hotel and all the staff were extremely helpful and friendly. The breakfast was excellent and we totally enjoyed the evening reception. The virtual key didn't always work so we had to get a physical key.

We actually live near there but decided to recreate a first date my wife and I had almost a decade ago. It was very nice. Nice staff, close to restaurants (within walking distance), shopping (within walking distance), and more! We will likely be going back in the future. If not there, DEFINITELY to another Embassy Suites! We stayed in the Presidential Suite. Complementary breakfast and they had drinks and food at other times as well.

Staff was amazing and our suite was perfect for our two week stay. From the front desk staff to the maid staff, everyone was professional and very helpful. The redecorating was a bit of an inconvenience, but everything else was great. Definitely take advantage of the free hot breakfasts and the free nightly drinks at the lobby bar.

The Hotel staff was amazing and made our stay very comfortable and inviting. They care about their guest and went above and beyond to make sure we had everything we needed. I would definitely recommend to anyone wanting excellent customer service and a relaxing atmosphere.

Very expensive, for the food to be straight DISGUSTING! The happy hour was NOT GIVING!!.. The bar tender was NOT GIVING!!..The WORST lemon drop EVER made to man!!.. And the beds are NOT a good sleep. The mattress was very very uncomfortable.

Everything was great. Clean, friendly staff. The pizza from the hotel restaurant was excellent. Our suite was clean and spacious.

I stayed at the Embassy Suites by Hilton Raleigh Durham Airport Brier Creek for business on January 23rd. Our group of Regional and Corporate CFOs had a conference room reserved for the all day meeting on the 24th. I have a 3months old baby at home and I needed privacy to pump breast milk during the day, so I paid for half a day stay to have access to my room till 4:30pm. In the morning, I stopped by the front desk to pay for the extended stay and to extend my key card as i communicated to the front desk assistant till 4:30pm. The meeting lasted till 4pm. I had exactly 30min to make it to the room to pump and to make it downstairs for the 4:30pm shuttle to the airport (my flight was at 6pm). Well, when I got into the elevator, the key wasn't working - it was in fact deactivated!!!. I rushed to the front desk only to see that there was only ONE person assisting the customers at the busiest check-in time! No matter how concerned i looked, i was asked to wait. It was almost 4:15 until I finally got the key reactivated and made it to the room. Of course I missed the shuttle and had to call a Lyft to make it to the airport. The hotel made me to almost miss my flight! That is besides the disruption of the construction noise and strange people continuesly entering the confidence room during the meeting! I highly discourage any business professionals to stay and to meet at the hotel. I will certainly discourage any of our company meetings at this property ever again.