フェアフィールド イン バイ マリオット ローリー クラブツリー(Fairfield Inn & Suites Raleigh Crabtree Valley)

The woman in charge of the continental breakfast was wonderful! She was welcoming, accommodating and kept the area well stocked and clean. She made you feel like you were a guest at her home.

The rooms at this Fairfield Inn were very clean but I am not sure I would pick this hotel again. The pro's were: very clean rooms, good air conditioning unit, nice staff, refrigerator in rooms, location is near restaurants and Crabtree Mall. The con's were: poor lighting in rooms, sink and bathroom are separate, "just okay" breakfast, pillows are not good, one way (not two-way) access to the main streets. If you are purely looking for a comfortable stay with no perks, this hotel will suit you fine. If you desire a really nice hotel "experience", I would suggest going elsewhere.

Not walkable as there are no side walks around that area of town. Surrounded by a lot of other hotels, safe area. they put us on the first floor and there were bugs running around the floor. Dark Room facing the parking lot. Served it's purpose but wouldn't stay again.

Great staff, especially the gentleman who checked us in (he’s from orange burg). Very clean and well maintained properly.

We stayed at five different hotels in three different States and the Fairfield Inn in Crabtree was our least favorite. It started when we checked in and only had three sets of towels for our family of four, the front desk made a note of it and ensured us that we'd get them and we never did. We had a four night stay here, and only had our room cleaned once. Everyone we spoke to said that the rooms get cleaned daily and seemed surprised that they weren't. We came down for breakfast five minutes before it was to end, i was just looking for cofee and a muffin. As i started to make my coffe the staff came out and started to place everything on a cart, she looked me in the eyes and carted it all away. I felt that maybe i should of been asked if i wanted something before it was carted away. I also witnessed attitude toward a little kid who dropped a couple of ice cubes as he was trying to fill the flimsy bag. I will say the overnight crew working the desk were the most helpful. The room itself was spacious enough for the four of us. The air conditioner made an awful noise but we didn't even bother to address it. I felt something going on at this hotel between the staff. If you do decide to stay here, just wait for the late shift crew to help you with your needs.

As for my stay it was a very nice place the rooms were updated and clean. I however was disappointed in the Breakfast and the bananna i open was spolied and it was frozen breakfast not hot.If you plan on seeing eggs, bacon, etc not here you won't. The other issue I had was rushing us out of the room when check out was at 11am. The lady that was cleaning the rooms opened the door and came in around 830am then she quickily relized it was not ready. Really?? Don't you have a system when you check out you know which room in empty?? As for staying agin maybe if they change a few things.

The staff was efficient and friendly. The beds were terrible.

The property is located among a cluster of hotels, located in a safe and convenient area of town. This was our first stay at this Fairfield Inn and it was very disappointing. We were 'greeted' with smokers in the entry way! The decor was shabby and old. The room was TINY and the counterspace in the bathroom was TINY! The room's a/c and wall unit was LOUD, gurgling and disfunctional. The walls were super thin and we heard every sound. There was always a short supply/no supply of coffee! We had cold showers. It was such a shocking step below usual Marriott standards.

During one evening, kids were playing hockey in the stairwell and making lots of noise. I was awakened around 8;30pm and I stepped outside my door when your front desk staff member Iris was walking quickly toward the noise and got the kids to break it up. She tol me “I got this”. She seemed un-flustered and in control. My son who was staying with me reported that he was kept awake until around 1:00am due to excessive partying and drinking and noise by a large group of adults in the dining area. He reported that Iris was doing her best to break up the party and was apparently successful and my son was able to go back to sleep. I thanked Iris the following morning at breakfast for her efforts. She is a great employee!