ポルト シティ ハウス(Porto City House)

Staff were phenomenal. There is no dining room so breakfast is brought to your room. Breakfast brought up exactly at time ordered. We had a car so arranged in advance for parking spot to be reserved. Highly reccomended.

Excellent place for a longer stay. Superb staff make the difference. Jessica and her colleague were very welcoming and unfailingly helpful. We stayed for five nights while my husband had surgery. The transport links to the centre are good by bus, but will be better once the metro link is completed. Ubers are very reasonable in Porto but be warned: the traffic is awful. The Fundação Serralves is within walking distance. There are better choices for an atmospheric location within walking distance of the Ribeira or the centre, but for business for a location for exploring the wider city and Vila Nova de Gaia, it is a good location.

There is a lot to love about this apart-hotel but there were a few issues. Best things: - The staff are so helpful and really go out of their way when you have any requests - Bed is huge and comfy - Large size rooms - Free reliable wifi - Immaculately clean everywhere - Well equipped kitchenette - Close to a supermarket and gorgeous cafe Needs improvement - If you’re on the ground floor be prepared to hear noise from the reception area at all times of the day/night. I heard people watching things on their phones and cups being stacked loudly after midnight. Not ideal - The room looked tired as there are marks and scuffs all over the walls - The shower is really tiny. You may struggle to even get in if you’re a bigger person - No lounge area so if you don’t get a room with a balcony you’ll be eating breakfast in your room and the table is right next to the bed - No tea/coffee provided in your kitchenette and you have to ask for a kettle - You have to ring at the gate to enter the property All in all a fair stay at a good price, but just needs some improvement. If staff were more mindful of noise in the reception area late at night I think I would have enjoyed my stay more.

Property and room in great condition, but cooking utensils/kitchen strangely under-equipped.

Found this apart-hotel as a last-minute booking and it did not disappoint. One-bed apartment was comfy and the bed was roomy. Loved our terrace, giving additional space for our young son. Continente supermarket is a 5 min walk away and the francesinhas at Cufra are even closer. Modern decor and everything worked as it should. Near the action, but feels tucked away. Would absolutely stay again!

Clean, comfortable, with a small kitchenette and for a decent price they would even bring breakfast to your room. You have dirty dishes and no dish soap to wash them? No problem, they'll wash them for you. Most of their staff very nice and smiley. Recommended.

the employees are great and very friendly. loved the hospitality

Clean Hotel and friendly personal.

Great hotel, very comfortable, new and fresh. BUT if you don't have a car it's quite far both from the centre and the beach