We chose this hotel because of its location,we had a sea front room ,lovely view.The hotel staff were lovely,very friendly and helpful. The room was comfortable and clean and perfect for what we wanted .The food was either a buffet style (hot) or you could choose of the menu ,we ate there twice and then went a little further a field to try something different,the breakfast was excellent .We would definitely stay there again .
旅先の様々な魅力を発見したいお客様に、HQ バー & レストランは最適です。HQ バー & レストランは、ビジネスでもレジャーでも、ダグラスでの快適な滞在をご提供いたします。マン島空港から当施設まで、約16kmです。最寄の空港はマン島空港、当施設から約16kmと、便利な位置にあります。付近にはIsle of Man TT Paddockやダグラス・プロムナード・ガーデンズ、Palace Health Clubなどがあり、ダグラスの観光に非常に便利な立地です。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。
ゲゲスト2024.05.13
Booked 8 days stay in Douglas IOM at HQ Bar & Restaurant in one of their flat/homes ?? I instructed them I would have 2 senior gentlemen and was looking for easy access, a family room was offered sleeping 6 (so I thought), turned out it would only sleep 5 at a push, 1 king size bed, 2 single and sofa bed. But this had no bearing as we were 3. In booking the accommodation directly with HQ Bar I thought this would be on their premises, not so as mentioned before, a family room offered in a converted house. When we arrived we were told to head down a steep incline to our destination flat/room/ hotel?? On entry through a dodgy front door (which became an issue throughout our stay) then on through a corridor into our room, it be came clear how cold the room was when we entered. 1. No heating in spite of the radiator’s thermostat set at 5, towel radiator not on, was told due to the hot weather they had. 2. No fridge, again told hotel “does not” provide fridge. 3. No Bath mat was told would get one. Point 1. Having mentioned I had seniors radiators SHOULD BE ON especially the towel rail, no one wants damp hand or bath towels not to mention guests catching a cold. This was meant to be a family room catering for families, lack of the basic. Point 2. Having mentioned no fridge surely being a “family room” there would / should have been one especially if there were babies / children ie milk, etc, I’m my case it would be used to keep my insulin in. Point 3. No bath mat essential when having a seniors around was told it be will looked into. All three points made clear to the owners. After my issue were raised on more than one occasion things happened. Heating was turned on, towel rail not working the fix it man turned up and heat in towel rail restored. A fridge suddenly appeared which was a borrowed one which lasted 3 days and broke down, a new replacement arrived 2 days later a day before we were to depart. During the times there was no fridge available my insulin was stored on H&Q premises either in the fridge behind the bar or in the fridge in the kitchen, but a few of the staff didn’t know where when I came to retrieve my medication. The bath mat I found stuck behind the towel rail had seen better days and was filthy but we had to use it for safety reasons. House keeping was a quick replacement of towels and beds made up. The toilet was in desperate need of some bleach or something in fact the all of the bathroom needed a daily cleaning and at a stretch a vacuum around. There is so much more I go could on about especially the breakfast on offer but! This establishment has a 4 star rating but we were very very disappointed throughout our it would have been batter given a 1 star rating.
With a stay at ELIZABETH GRACE HOUSE in Douglas, you'll be a 3-minute walk from Douglas Beach and 6 minutes by foot from Gaiety Theatre. This guesthouse is 0.5 mi (0.8 km) from Palace Casino and 0.9 mi (1.4 km) from Tynwald.
This guesthouse offers designated smoking areas.
Free self parking is available onsite.
Stay in one of 9 guestrooms featuring Smart televisions. Your memory foam bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided on request.
ゲゲスト2023.11.06
The location is good but the staff is difficult to reach. The heater doesn't work well
旅先の様々な魅力を発見したいお客様に、ザ セフトンは最適です。ザ セフトンは、ダグラスの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はマン島空港から約15kmの距離と、非常に便利な場所にあります。Co-Cathedral of St Mary of the IsleやBee Gees Statue、Promenade Methodist Churchが付近にあります。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ダグラスの当施設には、駐車場が併設されており、非常に便利です。