アビーホテルゴルフ＆スパ(Abbey Hotel Golf & Spa)

Although the location is conveniently located next to my office and they provide restaurant, bar, golf and spa services, the room maintenance is poorly lacking. In the bathroom, tiles regrouting are required, silicone joint replaced and radiator replaced. In the room, the window closure is not tight leaking warmth, the carpet is stained. Overall cleanliness is needed for the room price. Step up your game Abbey Hotel

The Abbey is a very lovely hotel, set in beautiful surroundings. It’s clean and inviting. The bedrooms are spacious and I have to say the bed is the most comfortable that I’ve slept in at a hotel and believe me I’ve stayed at numerous hotels across the world. The staff are welcoming, polite and professional. They’re very accommodating. I would definitely stay there again.

The room was clean and the staff were nice. I haven't tried the breakfast that was included in my booking as we missed it. They were only serving from 7am to 10am which I wasn't aware. We thought it will be until 11am just in time for the check out time. But overall it's still a good stay.

I came with someone who was disabled we were given a room on the first floor but the lift was out of order it made it very difficult for the disabled person they said sorry but did not offer any room on the ground floor so for this reason I was not very happy so this could be improved

Set in a beautiful location our family room was lovely and spacious. We had booked the hotel so the children could use the pool facilities which were great. The pool became very busy with families at 4pm pm Saturday (children can swim 4-6pm) which was not a problem for us but could see a number of people on spa days who maybe didn’t quite appreciate the change. Breakfast was great and location close to lots of amenities, including Cadbury World.

Really clean. Could do with a bit of an update but didn’t take away any enjoyment from our stay. Staff very polite and friendly.

The room was lovely and large, with controllable heating and great facilities including phone, tv and coffee making station. Overall the cleanliness of the room was adequate, but a few stains were observed on some of the furniture and carpet. The toilet kept filling with water and the shower didn’t drain well so plumbing might be an issue, but this didn’t stop us enjoying our stay. We chose a superior room, but apart from the size of the room the facilities seemed the same. Breakfast was wonderful food and room service was the same, however it was a rather premium price to pay for it. Overall we would definitely stop here again, but in one of the slightly cheaper rooms, and would eat elsewhere to save a bit of money.

Stayed in family room, 23. Room in need of an update but it was clean, comfy and spacious. Nice big modern TV on wall. Our room was close to the spa which we liked. The gym was very busy as open to members too. Spa Facilities were good although changing rooms needed a clean and refurb. There was a water aerobics class in the pool 6.15-7pm during our stay, it would have been nice to have been informed about this when we enquired about our use of the spa facilities, so we could work our visit to the spa around this as the pool couldn’t be used for 45mins and the music was loud (which we liked, but some people may not) The food in the restaurant was beautiful, came out piping hot, good portions and full of flavour. We did not have breakfast as had to leave early the next day.

Our hotel room was very cold, we were given a heater, which helped. There was no warm breakfast first morning. We did get refunded.