レジャイナのSt Martin de Porres Parishホテル

私は仕事のために6月に3週間ここに滞在し、非常に感動しました。部屋は素晴らしく、レストランには良い食べ物と時間があり、すべてのスタッフはとてもフレンドリーで親切でした。滞在中に問題が発生し、ホテルのスタッフはそれを修正するのに非常に迅速でした。彼らは本当にゲストを気にします。また、キーカードの面白いユニークな引用符をすべて楽しんだり、サインを邪魔したりしないでください。

簡単な迅速なチェックイン。ベッド、枕、シーツ、コンフォートはすべてとても素敵でした-私たちは皆よく眠りました。外への簡単なアクセス-犬を連れ出すのに最適です。コーヴィッドの朝食は大丈夫でした、何も素晴らしいものはありませんでした。全体的に本当に素敵な滞在 - 私たちは以前ここに滞在し、次回も滞在します。 Room 115 👍

Everyone was very friendly, had issues in the room, maintenance was exceptionally friendly, going above and beyond to teach us how to fix if there were any other issues. Carl at the front desk was very accommodating and helpful, very efficient check in. Misha the manager even spent her personal time to chat with us and share our experiences with her. Thank you Seven Oaks!!

This was the worst hotel experience I've ever had. If the experience we had had been at a $79/night side of the road motel, I would've been much more laissez-faire about it. However, we paid $180, plus parking, plus a $35 pet fee, and would've been more comfortable sleeping in our car. The 2 main issues were: 1. The heat doesn't work on some of the floors. My understanding is the first 3 are the main issue. And when I say it doesn't work, I mean it never reached more than 17 degrees, and cold air blew from the vents straight at the beds THE ENTIRE TIME. This is a problem they know about. They've had people in to fix it, but ”can't”. So, when it's -30 outside, this hotel is charging people $180 to stay in hotel rooms THEY KNOW have no heat! ***?! Do they have heaters, i asked? Some, but not enough for every room, so we were out of luck. In order to actually manage to sleep, we kept a pot of water boiling on the stove all night, went to Canadian Tire to buy our own heater, and each slept with 3 blankets and our clothes on. They offered us extra blankets, but only sent 1 for 4 people and 3 beds. We had to call down 4 times, each time we were on hold for over 10 minutes becausevthe place was a gong show. This leads me to the second issue.. 2. Management of the hotel. This place is BUSY. There was never not a line up at the front desk. Like i said earlier, every time I called down I was on hold for 10 minutes. I've never seen a hotel this size not have at least 2 people on the front desk, but there was only 1. A couple manager looking women walked around, back and forth into the office, etc, but never jumped onto the other desk to help out. It was ridiculous. When we first went up to our room and realized the heat didn't work, we called down to the woman who checked us in to complain. She acted surprised about the heat and gave us the only other room in the hotel because they were full. I waited in line for half an hour to get new keys, and when I got to the front desk a different clerk was now telling me my reservation had ended and there was no room for me. We spent another 10 minutes going around and around, while I tried to explain what had happened. This is when we were told that the heating is a problem they know about and can't fix (not the story we heard from the other clerk) but were assured that the new room would have heat. Nope, that was a lie as well. I could go on, but that's the gist. I'll never stay again.

ホテルは1番高速のすぐそばにあり、非常に便利で、水上乗り物があり、私たちは一晩運転し、遊びに行きませんでしたが、とても良いはずです。ホテルは非常に新しく、部屋に小さなキッチンがあり、旅行に必要なものがあります。