ザ カッスル ハウス ラグジュアリー ベッド ＆ ブレックファスト(The Castle House Luxury Bed & Breakfast)

The property is a bit tired. Very low ceiling beams in our room (at 6'2" I could stand upright at all). Free-standing bath that was unstable and constantly dripping taps.

On arrival we was asked to fill in a form which included our personal information this was left in the hallway as we stepped in the front door.We waited for someone to show us our room, on entry to the room we was offered a welcoming drink, The room wasn't what i expected due to the dust and dirt and old worn-out furniture .Windows with cobwebs and dirty ,Broken blinds, Fire place was covered in dust from the fire which must have been left for weeks due to the weather. Ornaments filled the walls and all around the room wasn't cleaned completely dusty. The chairs that sat in the room wasn't safe the legs were nearly off , the cover of the arms had holes in. There is a beautiful bath in the room, but not useful due to no place to put toiletries or towels. Dressing table was in the darker side of the room, no lights too be able to see to do make-up, nor no plugs for hairdryer, i really didn't expect to have to sit on the floor to do the above mentioned. The bathroom, was truly awful for hygiene reasons, who wants to use glasses that are sat on a shelf in line with the toilet.The bed itself was very comfortable and clean linen. Room service wasn't quite what we expected, the welcome drinks glasses were still sat in the room on Monday even though they staff been in the room to place the breakfast menu. No serving was given.Breakfast was good selection. dining room wasn't good, you sat in line alongside the other guests, table and chairs don't fit unless you sit at an angle.

Check in was exactly 4pm and not a minute before, especially if you wanted to get a parking space outside of the place, and you arrived there earlier. Some places we've visited have let us book in slightly earlier. You paid for the accommodation straight away on arrival, instead of when you check out as normal. Bed was comfortable and room was clean, but could have done with a lick of paint, and sofa in room and other bits of furniture were looking well worn. Apart from that, breakfast was lovely, and owner was very accommodating. Brand name toiletries, biscuits, tea/coffee, and an alcoholic drink on arrival.

Found the owner very pleasant and helpful. On arrival we got a free drink, breakfast was excellent. Accommodation clean and comfortable. He recommended a great place for our evening meal, which was across from B&B. Also B&B was about 100yds from town centre. Would stay again if we went to Richmond.

very warm welcome, old property so floors a little wonky. Would certainly recommend

Friendly, efficient staff. The welcome drink on arrival as a nice touch. Large spacious room. Loved the roll topped bath. Good quality breakfast served by welcoming staff. Will definitely return.

Very comfortable stay. Everything…..furnishing, food, attention, at very high standard

A lovely cute B&B in Richmond. Lovely room. Amazing breakfast. I will stay again. Thanks for being super helpful.

Great place to say nothing negative