We chose Janeiro hotel for its location and the quality of the reviews. It didn’t disappoint! Janeiro is right on the beach at Leblon. Complimentary bikes are available for two hours and they also have a complimentary beach kiosk service directly in front which we recommend. The hotel is close to the metro which is handy. The breakfast is of a high quality although slightly expensive. The breakfast room offers sweeping views over the beach. The positive revelation of Janeiro was the staff: they are friendly, caring and professional, operating with military precision. Felipe, the manager, is super friendly and professional, as are Miro and Ferrara on the front. Gabriel helped us purchase tickets at the last minute to a concert at the Theatro Municipal which we greatly appreciated. A couple of specific examples: 1. When we mentioned to Marianna that there was an issue with the lack of natural light in the bathroom, she offered us another room. 2. My partner became suddenly quite unwell when we were out of town for the day. These situations in another country can be overwhelming and concerning, however the staff were exceptional in going to the pharmacy, and helping us navigate a visit in the late evening to the emergency section of the local hospital (in particular Tiago, Carol, Carmilla, Manuella, Gabriel), but also checking on us in the ensuing days. This meant a lot to us. We would love to return. Highly recommended!
自動翻訳