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My mum and I were bought an afternoon tea for a birthday treat. From the moment we arrived we were treated like royalty. The customer experience is second to none, I genuinely cannot praise the staff enough. When we went in to the lounge area for the afternoon tea, we were looked after by Cris and Maicon. They were just simply wonderful and the experience we received was priceless. The food was incredible also. This is most definatly my go to place for special treats.

I booked Champagne afternoon tea for my friend of 44 years, 60th Birthday. From the moment we arrived at the gate we treated wonderfully by all the staff. The lovely young man at the gate kindly arranged to have umbrellas waiting as we neared the hotel door. The charming door man, patiently took photos of us on arrival and showed us through to the afternoon tea room. Once there we were looked after incredibly well by Cris - she was very smiley, super sweet and kind. We had some lovely chats with her. She and her husband who also worked in that room were outstanding. We managed to keep chatting until well beyond afternoon tea time - and moved into the bar area, and then went on a tour of the hotel and met Elise another staff member, again utterly engaging, charming and professional. The hotel is exquisite but the staff and their training are extraordinary. I had been once before for a Shaun Rankin dinner which was out of this world and thought the hotel might not be as good second time round but it was totally faultless. Huge thanks and congratulations to all the staff and the lovely girl on reception as we left (7.30pm!) You all did an amazing job and made my best friend's 60th - a birthday to remember!

Another delicious afternoon tea at the fabulous Grantley Hall. The whole experience is delivered with great attention to detail beginning with the welcome by the doorman, the greeting from the Maitre’d in the sitting room and the impeccable service by the charming Cris. When there is so much attention to detail you’re sure that the food will reflect that. The savouries were so tasty, the scones warm and served with clotted cream and two types of jam, prepared on site. The cakes were a work of art- almost a shame to break into them but needs must and they tasted as good as they looked. Add to this a selection of freshly brewed teas, where you can try as many different ones as you like. Thankfully the wether was dry so we were able to have a walk in the lovely grounds to finish off a thoroughly enjoyable afternoon. We will be back.