ハンプトン イン リバーサイド ダウンタウン(Hampton Inn Riverside Downtown)

Great service, nice clean place, great location

Really happy with our stay at this Hampton Inn. We were attending an event at the NOS Events Center in San Bernardino so I was horrified when I first saw the $400+ rates for that weekend within San Bernardino & was grateful to find a great deal in comparison at this Hampton Inn in downtown Riverside. I was also extremely thankful for the amazingly fast service I received at check in -- the front desk guy literally got me all checked in in 2 min -- since we were running a little late for our event after hitting traffic on the way down from Monterey. I can't really think of any cons we encountered, but other pros include: hotel parking was within their own security-watched lot behind a gate so we didn't have to worry about our car or anything in it, mini fridge AND microwave in our room, super comfortable bed/pillows, noon checkout!

My only complaint is they charge you $23 a night for parking at an off-site parking structure. To come to find out paying directly to structure itself and not the hotel it is only $10. Parking is a rip off dont pay hotel to park.

Everything was great EXCEPT the parking. They did not have on sight parking and charged for off sight parking. The off sight parking wasn’t in the safest spot and they made you pay extra if you wanted valet.

Did not disclose parking charges when I booked (that should be illegal). Need to re-do my entire expense report (thanks). Double charged me for parking, and 4 calls later, charge still not reversed on my CC. Walls and floors/ceilings inside room were really thin. Woke up by noisy neighbors several times during the night. Will not return to this property.

Overall great however the cleanliness needs to be taken alittle serious for the amount of money paid for a room .

Rom was clean but hotel was noisy. When we checked I we were given the keys to someone else's Room.

Other than the walking distance to separate building self parking, our stay and accommodations were a 10. We would stay here again!

The Hotel parking is condamned for construction, parking is now offsite at the nearest public parking. Elevator in that parking is out of service currently. The hotel is charging the same price for parking than before when it was on site, which makes no sense. Valet parking is offered at $33/ night !!