ハイアット プレイス ピッツバーグ エアポート / ロビンソン モール(Hyatt Place Pittsburgh Airport/Robinson Mall)

I was disappointed upon check in that parking isn’t free. I definitely missed that on the website, I would have stayed elsewhere.

We started to have a nice stay, my kids loved the pool. We had to pay for parking at the property but it's listed free in the booking details so that was odd and then in the morning the continental breakfast was an absolute circus, my 3 littles, 3,3&4 were nearly trampled by the highschool sports team that was also staying at the hotel.. I was extremely upset, unable to eat myself, as I was just trying to safely get my kids out of the chaos as fast as possible. I'm extremely displeased with how our stay ended and am shocked at the behavior of these kids. Wouldn't stay again due to the location and likelyhood of more traveling sports teams also being there. It's was way too chaotic, there should be designated rooms for large groups like that.

The hotel is very nice as well as amenities. The only negative is the parking. The facility is behind a shopping center, but they charge you $15 to park in the hotel parking lot. It is strange because you are not in an urban location. So, if you are comparison pricing with other hotels, make sure to add in the parking fee. My husband just parked in the shopping center parking lot because he refused to pay for parking.

The staff were very friendly and welcoming! I have no complaints with the front desk management. We however were disappointed in the parking fees! Which is a corporate problem. It is not like any surveillance or a garage was provided. We were paying to park our car. If I stayed at a Hampton, Holiday Inn, or Courtyard Marriott there is no fee to park. The elevator had potatoes on the floor, and needed a deep cleaning. I was very disappointed when entering our room our bed sheets were stained. There was no pride in the quality of the work. Why would you put stained bedsheets on the bed. The never came to clean our room but brought towels and soap. House keeping didn’t take our plates. Housekeeping needs major improvement and better attention to detail.

Friendly staff. Professional staff. Clean Facility. Hotel is in the back parking lot of a Hobby Lobby.

They charge for parking. The parking lot is not shared. The complimentary breakfast was very poor quality, old fruit, stale cereal. Worn and tattered doors and fixtures in the room. The bedding was stained and dirty.

Definitely not a $175 hotel room. I’d rate it as a $90 hotel (if that) as I’ve traveled for 3y for work and constantly in and out of hotels. There was cracks in the ceiling, Bathroom was outdated, stains all over the carpet, smelled terrible, and on top they wanted you to pay for parking.

Discovered in morning that frig was not on so no cold drinks for our trip. Didn’t expect the parking fee and wasn’t thrilled that I had to go back out to my car for license plate number