TownePlace Suites Rochester

Do not stay here this place is run down and not clean

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Room was nice and clean, but needs a little up keep. The size of the room was very large and we had a ton of room to spread out. The Staff was very pleasant and breakfast was high quality. The beds were not comfortable at all but were very clean. Kids loved the pool area, but again could use some up keep. Overall we had a great experience.

Room was clean. We had a couple of clogged sinks, but they were promptly taken care of when we made the front desk clerk aware. Breakfast was very good. All staff were friendly if sometimes difficult to understand because of the language barrier. We enjoy staying here.

Rooms were not that clean, breakfast was okay, overall I think the rooms and pool could be updated. Also add more seating in pool area not much there.

Person manning the front desk was friendly and did a great job checking us in quickly. Breakfast was good and checking out was a breeze.

Super friendly and helpful staff, very clean hotel with amazing unkept services. The breakfast was excellent, our room was clean and very spacious and the pool is excellent if your kiddos love to swim!

Cleaning Staff were friendly and efficient. Ceilings in hall ways desperately need to be cleaned near vents. Pool and room set ups were nice. Breakfast was good.

Terrible parking conditions. People fell in parking lot. Everywhere else was cleaned off around streets/shops but hotel had not cleared off parking. Sidewalks were clear but at front of building it was just slush and so dangerous.