2021年に開業したフェアフィールド イン & スイーツ バイ マリオット ロックアウェイは、ビジネスでもレジャーでも、ロックアウェイでの快適な滞在をご提供いたします。当施設はマウント アーリントン駅から12km、モリスタウン空港から22kmと、便利な立地です。付近のエリアには、Sacred Heart of Jesus Roman Catholic ChurchやUnited Methodist Church of the Rockaways、Or Hadashなどの多くの観光名所があり、充実した時間をお過ごしいただけます。お時間に余裕があるお客様には、館内の様々な施設でお過ごしいただくのもお勧めです。ロックアウェイの当施設のお客様は、駐車場をご利用いただけます。お客様のレビューによると、このホテルの施設は最高レベルです。
Dirty, smells horrible , bathroom was so nasty, not safe. Won’t ever stay here again even if free, sliding back door was broken, the front desk lady tried 3 different rooms and they all had the same problem.
We came to stay at the hotel for a Wedding for one night. Our stay at the hotel was short, thank goodness. Our check-in process started off difficult because nobody was at the front desk and then once we were checked in, we had to ask for a Wedding gift bag as the gentleman forgot. We got in the room and I noticed the comforter had brown dirty marks all throughout. I called and spoke to someone and they said they will have somebody change it. When the two housekeepers got to the room, they decided to tell me it was humidity and not dirt. I didn’t know humidity can dirty a comforter. And if that's the case, I am assuming there is way too much humidity. After arguing that I wanted it changed, they finally did so. After that, I noticed crumbs all over the floor as this room has never been vacuumed between stays. At this point, I had to get ready for the Wedding and didn’t have time for another argument. For $200 at a Holiday Inn, I am expecting a clean room for me to get ready at and to sleep. I went to the Front Desk while I was leaving and yet again, hard to find somebody there so I waited for a little bit. I then told her my scenario and she said housekeeping left for the day and she would notify her manager. Never heard anything. Early that morning, we were checking out. Once again, I am saying “Excuse Me” because I see somebody in the office to the left of the Front Desk but nobody is acknowledging my presence. The lady finally comes out and tells me “oh, the manager gave you $20 off your stay.” I just wanted to leave because of the lack of customer service. That following Monday, I called the hotel and spoke to Linda, Director of Sales. She heard me out and basically told me I was a liar, because the housekeeping is so good, and there’s always somebody at the front desk. She said the last time somebody called to complain was 2 years ago, the reviews here show otherwise. She said she would get back to me and I have yet to hear from her. This just explains why I don’t believe what she has to say is not the case. I would have left if it wasn’t for the Wedding. I do not recommend staying here.
旅先の様々な魅力を発見したいお客様に、ハイアット ハウス モリスタウンは最適です。ハイアット ハウス モリスタウンは、ビジネスでもレジャーでも、ハノーバーでの快適な滞在をご提供いたします。当施設からモリスタウン空港までわずか2km、コンベントステーション駅まで3kmと、交通が非常に便利です。付近のエリアには、NJ Play SportsやSt. John the Beloved and St. Mary Magdalene Coptic Orthodox Church of Morris County、Bickford Theatre at Morris Museumなどの多くの観光名所があり、充実した時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。ハノーバーの当施設には、併設の駐車場があります。
During a very difficult time in my life, this place became home. From the cleaning staff, who work tirelessly round the clock, to the front desk to maintenance, to the kitchen, etc. it has become my safe haven. The rooms/suites are more than roomy, it's updated and the kitchen is phenomenal. I would give this 10 stars for the facility and 10 stars for the entire staff.