ダブルツリー バイ ヒルトン ホテル ロッキー マウント(DoubleTree by Hilton Hotel Rocky Mount)

Stayed one night during a road trip. Overall, this is a decent property. Close to I-95, which worked for us. Front desk staff was efficient and reception area was inviting. Room was a good size. However, the heating/ventilation system was VERY loud. Had to turn it off entirely to get any sleep. Biggest negative was the restaurant. Service was extremely slow and inattentive, and the order was not accurate. The final blow was when the waitress instructed us on exactly how to bus our own dishes. Space could use a thorough cleaning, too. Service at the bar was better. Would consider staying again if in the area due to a good price point, but would avoid the restaurant.

First the hot tub was closed and black with mold… the gym was closed due to ceiling leak.. or door to our room didn’t lock properly ( not safe hosting a large group of teen ball players ) the carpet and elevators throughout property were dirty, and the building was so hot you couldn’t enjoy sitting anywhere. Our room air was set on 62 and still had to sleep out of the covers .. ridiculous price for such a bum motel.. very disappointed

I thought Double Trees were supposed to be one of the nicer hotels but this particular one was not. The faucet for the tub did not work properly nor did the faucets at the sink work correctly. We ate at the restaurant attached to the hotel which was terrible as well.

Property needs renovation. Everything was either broken or old. My room looked like someone kicked the room and bathroom door down. Rust on all the doors. Bathroom outdated. Toilet didn’t flush properly.

Lobby was nice, front desk folks were efficient. I wouldn't have necessarily labeled it "newly renovated" since the bathroom was DEFINITELY NOT!

Clean ….bed extremely comfortable …great restaurant on site…nice large tv. I really can’t say I didn’t like anything. Would definitely go back again

The beds were comfortable and the rooms were good. But cleaning could have been a lot better. There were crumbs all around the perimeter of the room and on the chairs. The sink and bathtub were not cleaned

Couldn’t make it due to personal issues. Got charged full price without even a phone call. They didn’t try reaching us or anything. I’ve worked the front desk of 2 5 star hotels in Miami. We’d never charge a guest without calling them first. When myself and ******* tried reaching out no one would answer or talk to us

Good overnight stay. It was quiet & comfortable. Front desk staff pleasant and helpful. Breakfast buffet recommended at adjacent restaurant was awful. Cold, rubber eggs and tasteless coffee.