ルールモント マースニールデルベーク周辺のおすすめホテル・宿

Hier zakelijk geslapen, ontvangst vriendelijk….kamers gedateerd en onverzorgd…..dit in tegenstelling tot de bar deze was netjes en de nachtportier deed zeer haar best…locatie leuk maar door de slechte kamers is het gehele hotel een afknapper. En dan nog 1 ding…als je eerder aankomt dan 15:00 uur en je wilt op de kamer dan moet je €15,- betalen om eerder op de kamer te kunnen terwijl de kamer klaar is…belachelijk.

このホテルは本当に美しいです!森の真ん中:夜には鉄川まで散歩し、野を見ました。プールと砂を備えた素晴らしい福祉!部屋は十分に広く、部屋は良いです、ソファディスペンサーは良くありません、それは良いので、非常に遺憾です、レストラン:クリア、地図、おいしい食べ物。スタッフはミルクにもっと説明を提供するべきです。例えば、私が主管に新しいワインを頼んだとき、彼は最初にチェックしました。本当に😉を使用しましたか?体験したくないです。しかし、要するに、私はとても友好的です!

Where to start? Our second time at the Bridgge Hotel; the first time was in June 2022 to arrive at this, four-star Hotel. We met a gentleman at the check-in with ripped jeans, and our first impression was underwhelming. Furthermore, the hotel staff enjoyed drinking at the bar and hotel terrace during working hours. This is not what we would expect at a four-star hotel which prides itself on excellence and aims to sell you an exclusive experience. Entering our first room, we inspected the on-suite and found urine stains on the toilet. They were so kind to change the room and in the second room, the same story, plus used toilet paper in the bathroom bin and hair all over the room. The bed sheets are of poor quality and very scratchy. Overall, not that great of an experience. Asking if we could still have dinner, the receptionist informed us that the Kitchen closes at 10 pm, and we should not be later than 9:45 pm. We arrived at 9:40 pm and were denied a table by Mr Testarossa, who seemed to be the head waiter and enjoyed that we came for dinner. The Kitchen is closed. Of course, this was not what we would expect. Sharing this with the receptionist, he did not seem to care much. The head bartender attended to us and calmed the situation. He made sure we got some bites, thank you. However, speaking the following day to the Hotel Manager, Roberto Verdugo, he was apologetic and understanding and did his best to solve the problems. Now we thought we give this Hotel a second chance, and to our surprise, we did not only find urine stains on the toilet but also poop. Moreover, little rests of toilet paper were all over the room floor and wine stains. As they do not have telephones in their rooms, I had to go back to the reception desk and ask for the Manager. However, he was not in anymore, and a gentleman Mr Hamza Ceri came up to me posing as the housekeeping manager. I explained and showed him the pictures I took, and he started to look for excuses, e.g. holiday season etc. I told him this was the second stay and the same issues. He immediately insisted on going into the room and inspecting the room, which is excellent quick action. However, I explained to him that we needed to wait a min because my wife was getting ready. Once she is down, he could go to the room and inspect this by himself. At that stage, he was getting very impatient and rude. I told him that I did not wish to speak to him any further and would like to talk to the Manager in the morning. At that stage, he started to be abusive, threatening to kick us out of the Hotel if he could not see the room immediately. Calling the police, shouting at me and commenting like you want the room for free. I noticed a CCTV camera above the reception and told him it was fine, let's have a look at the CCTV footage, and his tune changed immediately. We only wanted someone to give the room a deep clean, and all would have been good. The next morning I met Manager Roberto Verdug

Lovely and special hotel in city centre (converted monastery) with friendly staff and very clean rooms! Prices are a bit high for overall experience, current charged tourist tax by hotel is way higher than it really is [charged 5,- pppn, it really is 2,35 pppn), hotel could try to put you in a comfort room when a superior room is booked. Parking is too expensive, 5 walking minutes out of the ccity centre you park for free (Sittard is a small town). Buffet breakfast is too expensive for what it actually is, The bathrooms are mostly open plan.

このホテルのサービスは非常にゴミです。ホテルに泊まったとき、朝食の時間について尋ねました。9時に予約しました。9時にレストランに行き、フロントデスクが8時に報告したと言いました。ヨーロッパの冬の部屋は寒いです。キルトを追加する必要があります。提供されていない、私たちは彼らにこのサービスがあると説得するために彼らのウェブサイトにログインしました、彼らはキルトを与えました。朝シャワーを浴びた後、ヘアドライヤーを見つけられませんでした。フロントデスクは私にそれを拾うためにフロントデスクに行くように頼みました。***言葉が出ませんでした。チェックアウト時に宿泊料金を支払うように頼みました(Ctripの予約はすでにオンラインで支払われています、私は支払いが必要です4.7ユーロの都市料金)私はホテルを手に入れるために25分間CtripのカスタマーサービスXiao Qinに連絡しました、その結果、都市料金が請求されたとき、サービス料金5.3ユーロが過大請求されました。(実際にはオンラインで支払い済み)、CtripカスタマーサービスXiaoqinへのフィードバックの後、Ctripは迅速に払い戻しを手配しました。このホテルは明らかにダブルツリーバイヒルトンの4つ星レベルに達していません。サービスは中国人を少し差別しています。滞在することを選択しません。これは私の今までで最悪の滞在体験です。

We required 3 beds so were in the older part rooms not as nice as the new ones , no iron, ironing board (i had to ask the reception for one) 5 hangers for 3 people again I had to ask for more, the safe was not wokring again maintenance had to come and add new batteries. nice food and plenty of choice for breakfast, easy parking. Bad parts The barman is very abrupt and quite rude seems he doesn't enjoy his job, he was the same last year. We checked in fine for a 4 night stay with breakfast for only 3 mornings as per our booking as unsure what time we were leaving on the last morning, when we went for breakfast it appeared the receptionist had removed all our breakfast so miscommunication, to be met by again quite a rude/abrupt receptionist who did not appolgise once for the error of the staff and tried to blame it on us. The icing on the cake was sadly my daughter beats earphones were stolen from the room, we were out all weekend so had no use for them only for travel home which is when she noticed they had been removed from her bag. JUST BEWARE TO TAKE ANY VALUABLES WITH YOU AS THIS HAS BEEN EXTREMLEY UPSETTING THAT STAFF DO THIS, HAD WE OF KNOWN WE COULD OF PUT A TRACKER ON THEM THIS WOULD BE THE PROOF, HOTEL OFFER NO CCTV AND JUST SAY THEY HAVEN'T BEEN FOUND.

すべてが素晴らしい、スマートな部屋、快適な環境、スイートには2つのバスルームがあり、駐車場は無料です。睡眠環境は良く、バルコニーのダイニングエリアはとてもユーザーフレンドリーです、私はあなたが行くことをお勧めします